Reignwater Posted May 14, 2012 #1 Share Posted May 14, 2012 It's possible this belongs on the disability board, and I may cross post there, but what I really need is Vancouver specific information. We're cruising HAL with my parents, both of whom have some mobility issues. My mother will be using a powerchair onboard and I've already talked with the HAL accessibility folks. Here's the issue though. HAL doesn't provide special assistance (wheelchair) until you get to the security checkpoint. I lived in Van when Canada place was built and know it's a pretty big space. Does anyone have any idea how far it is to security checkpoint from where one might be dropped off? Any ideas how I might find out? Thanks Link to comment Share on other sites More sharing options...
Putterdude Posted May 15, 2012 #2 Share Posted May 15, 2012 My DW has MS and our experience has been with Princess which provides wheelchair porters as soon as you enter the Canada Place terminal and I am amazed that HAL doesn't do the same. I would certainly see one of the HAL staff as soon as you enter the terminal and request a porter. The distance to security is a few hundred feet but it is the lines that I would be more concerned with...you could be dealing with an hour or more depending when you arrive, the later the shorter the line. Link to comment Share on other sites More sharing options...
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