johnnybaz Posted September 3, 2012 #1 Share Posted September 3, 2012 In 2008 we cruised the POA. After reading so MANY sad reviews, we were not surprised by the outcome. I can't say how many times our service was dropped.. particularly in the food areas. The ship was then an NCL-A ownership with a primarily American staff. Nothing against that idea, but, service is really not in our culture, but we seem to always demand it. All that being said, has has the service level increased since NCL took over the ship since 2008? Or, is that just my imagination? We have an opportunity to again sail the POA (both of these were group events and we will be in HI anyway). Looking forward to some constructive input, and please no flaming on the service culture thing please, you all know what I'm talking about. JohnnyBAZ Link to comment Share on other sites More sharing options...
Cubechick Posted September 3, 2012 #2 Share Posted September 3, 2012 The America is still an NCLA ship. However, the American crew is well past the growing pains they experienced early on. Our cruise aboard her last year remains one of our best ever and the fantastic crew was as much a reason as Hawaii itself. DH and I can't wait to sail her again. Check my blog for my full review. Link to comment Share on other sites More sharing options...
DevCruise Posted September 3, 2012 #3 Share Posted September 3, 2012 We went in January for our honeymoon and they spoiled us rotten. So much so that I have two booked NCL cruises pending. I'd go again except there are so many other places in the world to see. Link to comment Share on other sites More sharing options...
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