Customer Relations Shines

[RhondaPerr]

I often see threads about people dissatisfied with Celebrity Customer Service following a cruise...I would like to sing their praises on two rather large issues on my last cruise. The response was not cookie cutter, and the results were very accommodating! Then there was more follow-up to make sure that the handling was handled right!

[cazzi]

Always nice to hear or read

[Cruiser Susie]

I often see threads about people dissatisfied with Celebrity Customer Service following a cruise...I would like to sing their praises on two rather large issues on my last cruise. The response was not cookie cutter, and the results were very accommodating! Then there was more follow-up to make sure that the handling was handled right!

 

Thanks for sharing a positive note about customer relations; glad your issues were handled well and you are pleased.