lalalang Posted April 6, 2013 #1 Share Posted April 6, 2013 I ordered 3 different times, and only got an e-mail confirmation for one of the orders. My credit card was charged, and I did print off the screenshot with the confirmation #. Should I be concerned that the items won't show up in my cabin, or is it a pretty flawless operation? Thanks! Link to comment Share on other sites More sharing options...
Charxu Posted April 6, 2013 #2 Share Posted April 6, 2013 I don't think it's flawless, I had tried for 3 days to order online and finally gave up and put in a call to the bon voyage department. You should take your confirmation numbers with you that is what they told me over the phone to bring just in case I didn't get something I ordered. Link to comment Share on other sites More sharing options...
Cruizinman Posted April 6, 2013 #3 Share Posted April 6, 2013 You want to get the confirmation email if you can and board with it . It's not flawless and with the mishaps of late it's better to be safe than sorry. Link to comment Share on other sites More sharing options...
BenjiRodney Posted April 7, 2013 #4 Share Posted April 7, 2013 I don't think it's flawless, I had tried for 3 days to order online and finally gave up and put in a call to the bon voyage department. You should take your confirmation numbers with you that is what they told me over the phone to bring just in case I didn't get something I ordered. I emailed them a screen shot an asked for an official confirmation. Got the email right away. Link to comment Share on other sites More sharing options...
idkanything Posted April 7, 2013 #5 Share Posted April 7, 2013 I emailed them a screen shot an asked for an official confirmation. Got the email right away. Can you tell me what email address you used? I also ordered stuff, and didn't get an email. Although I do have the screen print to take with me, I'd really like an email receipt. Thanks! Link to comment Share on other sites More sharing options...
Homer714 Posted April 7, 2013 #6 Share Posted April 7, 2013 Can you tell me what email address you used? I also ordered stuff, and didn't get an email. Although I do have the screen print to take with me, I'd really like an email receipt. Thanks! Same here please Link to comment Share on other sites More sharing options...
BenjiRodney Posted April 7, 2013 #7 Share Posted April 7, 2013 Same here please Guestinfo@carnival.com Link to comment Share on other sites More sharing options...
LSUcajunmom Posted April 7, 2013 #8 Share Posted April 7, 2013 I didn't get my email confirmations for my orders either. I had to call the Bon Voyage dept and have them send them to my email. I did this 2 weeks ago just in case something was missing when I got to my cabin. When we arrived on the Elation Monday everything I ordered was waiting in my cabin. Always good to have papers in hand though, just in case. Link to comment Share on other sites More sharing options...
lalalang Posted April 7, 2013 Author #9 Share Posted April 7, 2013 Thanks for your help! I just sent an e-mail. Link to comment Share on other sites More sharing options...
EditorDiva Posted April 9, 2013 #10 Share Posted April 9, 2013 Thanks BenjiRodney! I emailed them and got confirmation. Appreciate your help!:) Link to comment Share on other sites More sharing options...
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