Is the cruise personalizer down? July 8

[remydiva]

Just trying to add some shore excursions and while I can get into the personalizer and see the 'view excursions' when I click I get an error message over and over about 'we can't process' call 1-800 Princess or try again later.

 

I tried many times..later then tried phoning. Was on hold for 10 mins and hung up.

 

Are they having web problems any one know? Any one else having troubles?

[gottagocit]

I was able to log into the personalizer just moments ago but during the day I have recieved 10 messages from Princess all of which were almost identical and told me I needed to visit the personalizer and complete my passenger information. I completed the required information days ago and have no idea why the messages poured in today.

[gottagocit]

I spoke too soon. It does appear to be down now for me as well. :mad:

[remydiva]

I spoke too soon. It does appear to be down now for me as well. :mad:

 

My power went out today too :mad:

 

I was on hold with Princess for probably 15 mins or more (needless to say, strange enough I did not get the opportunity to answer the quick 4 question survey...I seem to only get it when things go well which is usually but a couple of times, no and then no survey...hmmmm)

 

anyways, the fellow said he couldn't see anything wrong with my personalizer. A friend on same cruise had no problem either. I got Princess to book my shore excursion and email confirmation to me.