bwarren Posted May 15, 2004 #1 Share Posted May 15, 2004 I'm scheduled to leave June 11 on the Mercury with Celebrity handling all my flights. That's less than 4 weeks out and I still have no flight schedule (or docs). My TA says they haven't received them yet, and Celebrity won't talk to me since I used a TA!!! Is there any way around this? I just really want to know which airline and what flight I am on so I can make plans for departure. Beth Link to comment Share on other sites More sharing options...
sueclark Posted May 15, 2004 #2 Share Posted May 15, 2004 Ask your TA to connect you in a three-way call with Celebrity to find out what is going on. We have received documents as late as 10 days before sailing so don't panic. Sue sueclark@aol.com Grand Princess - Western Caribbean - April 25, 2004 Constellation Transatlantic 9/7/04 Infinity Panama Canal 4/17/05 Link to comment Share on other sites More sharing options...
Bridge Maven Posted May 15, 2004 #3 Share Posted May 15, 2004 Even though Celebrity won't tell you much directly if you used a TA, they should tell you if and when they mailed your docs to that TA. On one of our cruises I was concerned because friends who were sailing with us had their docs for quite a while. It turned out that Celebrity had mailed them to our TA a month ago and they were sitting on her desk. "Leonardo da Vinci" 1976 "Sovereign of the Seas" 1999 "Destiny" to Canada 2000 "Infinity" to Alaska 2001 "Millennium" 2002 "Century" 2003 "To be announced" 2004 Link to comment Share on other sites More sharing options...
Travel Angel Posted May 15, 2004 #4 Share Posted May 15, 2004 First of all, if your TA booked the air with Celebrity, you should be able to get the flight schedule w/out a problem. Secondly, if you did the air arrangements thru celebrity, USUALLY documents are slower getting to the TA and sometimes dont arrive until 2weeks (and sometimes 1 week) before sail date. Just check with your TA on this again and tell them you SHOULD BE ABLE TO AT LEAST GET THE FLIGHT SCHEDULE ! Curtis... Waiting patiently for MY ship to come in !!! Link to comment Share on other sites More sharing options...
bwarren Posted May 15, 2004 Author #5 Share Posted May 15, 2004 I wonder if my TA is reading the boards I just received a call from them...they told me my flight schedule and will fedex my docs on Monday!!! I'm happy now! Beth Link to comment Share on other sites More sharing options...
LovetheSea Posted May 16, 2004 #6 Share Posted May 16, 2004 We have had to wait right up until a few days before the cruise to get our docs and find out our flight schedule. Once they had us going all the way to San Juan P.R. from Seattle the same day and getting there one hour before the ship left. That was cutting it way too close for us. One plane delay and we would miss the ship! We had to pay for an air deviation to go a day early at the LAST minute! And, scramble to get a hotel. It can be very nerve wracking. Good Luck to you and have a fantastic cruise! Link to comment Share on other sites More sharing options...
bwarren Posted May 16, 2004 Author #7 Share Posted May 16, 2004 My flights look really good. They have us arriving at 11:26 AM, and our ship leaves at 4:00. Thank y'all for all of your input! Beth Link to comment Share on other sites More sharing options...
cruisintwinsmom Posted May 16, 2004 #8 Share Posted May 16, 2004 Celebrity told me that if I ask my TA to give them permission, then they would talk to me. In the meantime, my TA had gotten the information I was looking for, so I didn't ask her to give me permission. We were getting ready for the trip and everything was a go. Happy Sailing! Link to comment Share on other sites More sharing options...
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