Jump to content

Website issue?


Larainerenee
 Share

Recommended Posts

Haven't been reading these boards for the past year? The Celebrity website has been totally screwed up for at least that long, as evidenced by the many threads on this issue. For whatever reason they've been unable/unwilling to fix their website.

Link to comment
Share on other sites

I am trying to log into my cruise itinerary to view excursions, but I am unable to. I can log in to my account but cannot see how to get to the excursions.

 

Did you go to the Pre Cruise Planner (in Manage My Reservation) once you logged in to My Celebrity? If your cruise is not too far out, you should be able to view the excursions available.

Link to comment
Share on other sites

I am trying to log into my cruise itinerary to view excursions, but I am unable to. I can log in to my account but cannot see how to get to the excursions.

 

I was having same problem then I seen a post that suggested to log into My Celebrity click on manage reservation then go to view guests, from there you can view order history or go to pre cruise planner and shore excursions for your cruise will come up. First time I was able to see my wave promo and upgrade since I booked last Nov. Hope this helps.:)

Link to comment
Share on other sites

I was having same problem then I seen a post that suggested to log into My Celebrity click on manage reservation then go to view guests, from there you can view order history or go to pre cruise planner and shore excursions for your cruise will come up. First time I was able to see my wave promo and upgrade since I booked last Nov. Hope this helps.:)

 

The website is terrible. Looking at a cruise for next year. Aug 1, 2015 Med. When I went to the itinerary (day by day )and clicked on Florence the description came up as Barcelona. The error continues throughout the day by day section. Obviously no one @ Celebrity CARES about its website. The co, just wants to market to a younger demographic which is really a hoot as the younger demographic would do something nasty if they got their hands on the webmaster.

Carole

 

PS- Do even get me started on the pathetic internet speed on board

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com Summer 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...