price protection form question????

[junglecat]

In the past when I've applied for a price drop I've gotten an email that either says YEA you qualify or NO you don't qualify. Due to a 4j category took a chance when I sent the form in. Not many drops for these rooms. Just checked my February cruise and balance due is down 120.00. NICE. Just curious if they no longer notify you either way. Was VERY nice after the past two weeks we've had.

[carolinaviking71208]

Sometimes they'd send me an updated cabin confirmation other times not.

 

 

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[junglecat]

That's what they did in our case! Cha Ching, I'll take it.😁

[snc_cam]

I've always received a new email showing the charges for every price drop.

[niiaka]

how long does it typically take to reply? I sent it 3 days ago. Worried the price will go back up before the approve the reduction.

[snc_cam]

I only give them a few hours. When it has worked correctly, I've gotten a response within an hour.

[cacroozr]

For our cruise, I noticed the drop online and didn't get the email for a few more days.

[kabux]

I have submitted the form for our cruise in Feb 4-5 times already - always got the response email within an hour or two.

[junglecat]

In our case it was overnight, so it could have only been hours. I submitted before going to bed, and it was there the next day. The price drop that is. I've still not gotten an email, either way. I just know our balance due is down $120.00. I'm a happy camper but just found it strange only because in the pst we've gotten an email stating yay or nay.

[Herbaltees]

When the form works correctly, I receive a response within a few hours with the yay or Nay letter.

 

I don't always receive the new cabin confirmation, so sometimes I call to get that. The OBC is not always applied either, so I have to call and they contact the OBC dept.

 

Just an FYI: I found out the dept that issues the OBC is closed on the wknds.