TardisDance Posted January 10, 2015 #1 Share Posted January 10, 2015 Just some advise to put out there to those who ask for a price adjustment to their reservation: Just before Xmas, I made a reservation with my TA for an October cruise on the Breakaway to Bermuda. I have been tracking pricing since August, so I knew the price was good, and I couldn't resist the free UBP. On Friday, the price dropped slightly, so I called my TA to see if they could adjust - it was a slight savings, but money is money. I said that I wanted the same promo, same room, same everything. The TA connected to NCL and said that this was fine. So Friday night, I logged onto NCL's website and checked my reservation. Guess what? My room was changed, and my original room was available when I tried a mock booking. I called up my TA this morning. Their system said I still had my original room, but when they went to NCL, they saw the room was different. Luckily, my room was still available and fixed immediately. Advice - Always double check your reservation on NCL.com! I'm glad I caught the issue quickly. My TA has no idea what happened. Also, for those that could not combine Latitudes reduced fares with the Freestyle Choice before - It seems like it's being allowed now. I actually saved more than I expected because of this. When I originally booked, my TA said that NCL's system wouldn't allow combining. It works when I try to do a mock booking. :D Link to comment Share on other sites More sharing options...
Demonyte Posted January 10, 2015 #2 Share Posted January 10, 2015 [quote name='TardisDance']Advice - Always double check your reservation on NCL.com! I'm glad I caught the issue quickly. My TA has no idea what happened.[/QUOTE] One needs always to make sure that they will rebook the original cabin while making changes like this - it is not unusual that this happens if the person actually making the changes doesn't think about it. Link to comment Share on other sites More sharing options...
TardisDance Posted January 10, 2015 Author #3 Share Posted January 10, 2015 The TA said I had the same room as before. Before I was put on hold while he contacted NCL, I stated that I wanted the same room. Since that's what I had said and what he confirmed, I expected the room to not change. Basically, always have due diligence with these kinds of things. I just wanted to warn cruisers on here, so no one discovers a room change, and it's too late. It seems like a mistake on NCL's end since my TA's records had my original room number in their system. Sent from my SM-N910P using Forums mobile app Link to comment Share on other sites More sharing options...
ncklhaus Posted January 11, 2015 #4 Share Posted January 11, 2015 The same thing happened to me when I changed promotions. The rep said that I was able to keep the original room, but when I received the confirmation email I had a different room that I did not want. Luckily, I was able to call back and get the room changed back to what I wanted. Link to comment Share on other sites More sharing options...
happy cruzin Posted January 11, 2015 #5 Share Posted January 11, 2015 My advice is to ALWAYS check your booking carefully. When I moved our Escape 2016 booking to the new promotion no problem with the room - but the travel insurance was added back on to our booking. 😦 I'd already made arrangements though an independent carrier when we originally booked. It was easily fixed - but if I had not caught it I'd have paid for TWO policies. Check...check and double check!! 😳 Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
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