NJsharon Posted April 11, 2015 #1 Share Posted April 11, 2015 Darn, I am ready to try to do an upsell, but now they aren't open. Any way to get to talk to someone in that department, other than talking to the regular NCL general number? Don't want to wait until Monday as the cabin I want may sell out. :( Link to comment Share on other sites More sharing options...
punkincc Posted April 11, 2015 #2 Share Posted April 11, 2015 Darn, I am ready to try to do an upsell, but now they aren't open.Any way to get to talk to someone in that department, other than talking to the regular NCL general number? Don't want to wait until Monday as the cabin I want may sell out. :( The regular NCL number is the only one to call, or your PCC's number. If there IS an official upsell/upgrade department, they would never give out the number. Link to comment Share on other sites More sharing options...
Kingmaker_inc Posted April 11, 2015 #3 Share Posted April 11, 2015 (edited) Darn, I am ready to try to do an upsell, but now they aren't open.Any way to get to talk to someone in that department, other than talking to the regular NCL general number? I am not aware that there is a specific number to call but if there is, I'd love to have it!! Edited April 11, 2015 by Kingmaker_inc Link to comment Share on other sites More sharing options...
Fido Chuckwagon Posted April 11, 2015 #4 Share Posted April 11, 2015 The regular NCL number is the only one to call, or your PCC's number. If there IS an official upsell/upgrade department, they would never give out the number. They give it to you when they send you an upsell email. However they are only open 9-5 on weekdays. It says in the email that you can email them after hours. Link to comment Share on other sites More sharing options...
NJsharon Posted April 11, 2015 Author #5 Share Posted April 11, 2015 The regular NCL number is the only one to call, or your PCC's number. If there IS an official upsell/upgrade department, they would never give out the number. Ummm, yes there is a special upsell number to call, I have it. But when you reach it is says it is only open M-F for set hours. Thanks Fido, will check my email. ;) Link to comment Share on other sites More sharing options...
Rocket J Posted March 2, 2016 #6 Share Posted March 2, 2016 Ummm, yes there is a special upsell number to call, I have it. But when you reach it is says it is only open M-F for set hours. Thanks Fido, will check my email. ;) Hello Sharon, I'm Eric from Dayton, OH. I will be on NCL's Dawn sailing from NOLA to Western Caribbean end of April. Would you share that number with me? My email is rickoh at Ameritech.net. Thank you very much! Link to comment Share on other sites More sharing options...
Jezo Posted March 2, 2016 #7 Share Posted March 2, 2016 hello sharon, i'm eric from dayton, oh. I will be on ncl's dawn sailing from nola to western caribbean end of april. Would you share that number with me? My email is rickoh at ameritech.net. Thank you very much! 1.800.625.4309 Link to comment Share on other sites More sharing options...
Rocket J Posted March 9, 2016 #8 Share Posted March 9, 2016 1.800.625.4309 Thank you, much appreciated! Eric Link to comment Share on other sites More sharing options...
mylifeis24 Posted March 9, 2016 #9 Share Posted March 9, 2016 The regular NCL number is the only one to call, or your PCC's number. If there IS an official upsell/upgrade department, they would never give out the number. For someone with over 3K posts, you should know better by now that there is an official upsell department and phone number: 1.800.625.4309. They answer the phone as the "Upsell Department." Link to comment Share on other sites More sharing options...
Demonyte Posted March 9, 2016 #10 Share Posted March 9, 2016 For someone with over 3K posts, you should know better by now that there is an official upsell department and phone number.. We posters with several thousand posts know about it (the post you replied to is a year old when situation was a bit different still) but we also know that previously when the number was circulated here publicly, the upsell department finally got overloaded and decided not to take unsolicited incoming calls at all - that situation lasted for a long time (years) until quite recently when they started taking calls again and the amount of these upsell threads here exploded (again!). Link to comment Share on other sites More sharing options...
duce95 Posted March 16, 2016 #11 Share Posted March 16, 2016 For someone with over 3K posts, you should know better by now that there is an official upsell department and phone number: 1.800.625.4309. They answer the phone as the "Upsell Department." They are called "business enhancement" Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now