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Canceling a shore excursion


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We just booked the Liberty, June 21st sailing.

 

I'm trying to pay for excursions beforehand and the ATV Tour in St kitts peaked my interest. The reason I want to prepay is so I can apply for the Shore Excursion Guarantee, where Carnival will match the price of a competitor. Hubby prefer tours booked thru the cruise line.

 

So my question is, if I pay for it now, will we be able to cancel it if we change our minds? And, is there a cut off time for excursion cancellations?

 

Thanks in advance

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We just booked the Liberty, June 21st sailing.

 

I'm trying to pay for excursions beforehand and the ATV Tour in St kitts peaked my interest. The reason I want to prepay is so I can apply for the Shore Excursion Guarantee, where Carnival will match the price of a competitor. Hubby prefer tours booked thru the cruise line.

 

So my question is, if I pay for it now, will we be able to cancel it if we change our minds? And, is there a cut off time for excursion cancellations?

 

Thanks in advance

 

One of the few Carnival excursions we've booked was the ATV tour on St. Kitts. It was fantastic! (We usually book independent tours.) We really enjoyed seeing so much of the island and learning about the old sugar cane industry.

 

You can cancel your Carnival excursion if necessary. I believe it can be done up to 24 hours prior to the date of the excursion. If in the unfortunate event that a port has to be missed it may be even later.

 

I found this on the Carnival website:

 

Can I cancel or add to my shore tour order?

 

Online

Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board.

In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order.

Please allow 5-7 business days for the credit to reflect on your account.

 

On board

After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows:

25% charge once on board

100% charge if cancellation within 24 hours of arrival in port

Refunds less cancellation charges will be applied in the form of a credit to the guest's Sail & Sign account.

Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage.

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