Wow-more VIFP problems

[Podna's]

OP your title says "More VIFP Problems". What other problems are there? Btw I hope they get yours straight.

[Ascott318]

On my 23rd cruise was issued a red card,came home to an email that said congrats you are now a red card. Had issues the whole cruise with wrong VIFP #. They did give me correct card but casino had me playing on wrong VIFP # and name. Just can't seem to get it fixed.

[Muumuu]

Years ago after several cruises we booked again but somehow that booking gave me only a new number. Took multiple emails and calls AND 18 months to merge them.

[Ykgorbie]

Something similar happened to me after we returned from our March '15 cruise. When we got home, I rec'd an email from Carnival with a "deal" to book a cruise so we would turn "red". It also quoted a strange VIFP # that wasn't ours. (yet names were correct in the email)....turns out, when I had filled in our Online Booking info the cruise, I had put my seldom used gmail address in the info - they treated it like a new person I guess. At least, that's what the rep explained to me when I called Carnival. It was also causing my # of cruise days to show incorrectly, not having counted the 14 day cruise we were on two months ago. Well, the rep had that fixed, now the # of days is correct....BUT I am still getting emails directed to someone with only one cruise under their belts....lol

[lizardhowson]

Wow, reading this thread makes me appreciate that I don't care a hoot about these type perks - so I can just enjoy the cruise I paid for without sweating the small, insignificant stuff.

 

For those that do pursue these perks, best of luck.

[b714210]

Same thing happened to hubby 18 months ago. We were platinum, came home after a cruise with a "You are now red" email for my husband. Didn't have time to think much about it. Fast forward two months. Get the call from our PVP that hubby qualified for the pay $100, get $100 on board credit cruise. Booked for spring break on the Splendor. (Best cruise ever BTW). Mention to our PVP about the sudden red status. Well, that new VIFP # is the one that earned the free cruise! to encourage the "new" cruiser back onto a ship. PVP told us not to change back to Platinum until after final payment, so Carnival didn't decide to rescind the offer. She took care of straightening everything out after we made our final payment. Now, I am crossing my fingers to have another screw up in the hopes I can earn a free cruise. Thank you Carnival!!:D

[micro yaya]

I am sorry to ell you, but gold only gets water. no drink coupon at the brunch. I did hear that they might get a coupon to use on the last night to use for a free drink at any bar ???

[Martini Mom]

We are taking our boys on their second cruise in December. ONE of my kids showed up as a past guest and the other was non-existent. It took a few phone calls to get it straightened out.

[AZ Karaoke Girl]

You all have me concerned now that either me or my husband won't have the proper platinum status on our upcoming cruise.

[AZ Karaoke Girl]

No worries. I logged in and saw my platinum status and my history looks right. Hopefully my DH's is accurate too.

[MamaTortuga]

Wow, reading this thread makes me appreciate that I don't care a hoot about these type perks - so I can just enjoy the cruise I paid for without sweating the small, insignificant stuff.

 

For those that do pursue these perks, best of luck.

 

Haha same here, but of course once I hit platinum/diamond I would care a bit more. As for now I don't mind.