BosoxI Posted May 7, 2016 #1 Share Posted May 7, 2016 Does it apply to the Yacht Club, too? If so, is it applied even if the booking occurs after final payment? I asked this of the MSC agent whose answer was cryptic, saying only that all reductions had been applied. When I tried to get clarification, I received no response. So far, no adjustment has appeared on my credit card, though it's only been 4 or 5 days since I booked. Link to comment Share on other sites More sharing options...
63galaxie Posted May 7, 2016 #2 Share Posted May 7, 2016 (edited) I paid to change from a Balcony Fantastica to the Royal Suite after final payment had been made. Granted, MSC completely cancelled the first booking, and gave me a new booking number with the Royal Suite, but my TA had them apply the 5% for Loyalty Member on the new booking (it hadn't been applied on the balcony cabin yet). That happened in the past three days. Edited May 7, 2016 by 63galaxie Link to comment Share on other sites More sharing options...
BosoxI Posted May 7, 2016 Author #3 Share Posted May 7, 2016 I paid to change from a Balcony Fantastica to the Royal Suite after final payment had been made. Granted, MSC completely cancelled the first booking, and gave me a new booking number with the Royal Suite, but my TA had them apply the 5% for Loyalty Member on the new booking (it hadn't been applied on the balcony cabin yet). That happened in the past three days. Thanks. I guess I'll try again next week with a new agent. It may be in the works for all I know, but what would it take to so inform me? When is your cruise? Mine is in a week. Link to comment Share on other sites More sharing options...
63galaxie Posted May 7, 2016 #4 Share Posted May 7, 2016 I'm sailing on July 16th. But if you are sailing in a week, that doesn't leave you much time. Maybe ask for a supervisor? Good luck!!!!!! And Bon Voyage. Link to comment Share on other sites More sharing options...
Volt Posted May 7, 2016 #5 Share Posted May 7, 2016 I called to ask a couple of questions about the status match this week and the representative offered to email me the form. I filled it out and emailed it back the next day, and they processed it and mailed me confirmation of my status that same day. Sometimes a phone call really helps. Link to comment Share on other sites More sharing options...
BosoxI Posted May 7, 2016 Author #6 Share Posted May 7, 2016 Thanks, but you're misunderstanding my situation. I've got black loyalty status, what I don't have yet is the 5% discount Link to comment Share on other sites More sharing options...
Volt Posted May 8, 2016 #7 Share Posted May 8, 2016 After I got the confirmation, I asked my TA about the 5%. He checked with MSC to make sure that everything was in order and told me that I would get the 5% refunded to my credit card in 7-10 days, as I was already paid in full. Link to comment Share on other sites More sharing options...
BosoxI Posted May 8, 2016 Author #8 Share Posted May 8, 2016 After I got the confirmation, I asked my TA about the 5%. He checked with MSC to make sure that everything was in order and told me that I would get the 5% refunded to my credit card in 7-10 days, as I was already paid in full. Now that's what I wanted to hear. :D Thanks for the information Link to comment Share on other sites More sharing options...
riclop Posted May 9, 2016 #9 Share Posted May 9, 2016 Does it apply to the Yacht Club, too? If so, is it applied even if the booking occurs after final payment? I asked this of the MSC agent whose answer was cryptic, saying only that all reductions had been applied. When I tried to get clarification, I received no response. So far, no adjustment has appeared on my credit card, though it's only been 4 or 5 days since I booked. They are very slow doing things. Link to comment Share on other sites More sharing options...
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