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Shore Excursioneer


sjbakb3906
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Not about that tour but I originally set up a catamaran tour mentioning need for shade and fairly easy 'stairs' for getting in/out of water. I received a phone call within 10 minutes of booking. They suggested not doing the tour because there was no good shade. They were going to cancel and return the deposit (Paypal). I found another catamaran tour through them. They said that it took care of all my requests and we could just switch the deposit to the new tour. They were very helpful and considerate. Our tour isn't until November (Cozumel) and I believe it will go smoothly. They seem very interested in customer satisfaction. Good luck.

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