System says Cheers Program already purchased?

[mwsrccl]

Hello all! We are sailing on the Vista in June and I was logged into my booking and wanted to see what the total price of cheers program was so I added it to cart and selected checkout. It gave me an error message stating that it had already been purchased for this cruise?? I did not but it and it does not appear on my booking documents? Anyone else experienced this? This cruise is free from the casino players club so I am hoping they added it lol. Probably far fetched though. Thanks for the help and Happy Holidays!

[Kimberlyr22]

I experienced the same "glitch" last week when I booked a cruise under the casino rate. Two days after purchase I checked again and the problem had cleared and I was able to see the Cheers price and purchase.

 

 

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[pokergirl34]

Same thing happened to me a while ago. I just called, confirmed it hadn't been purchased (I was really hoping I hadn't forgotten something like that - ha ha), and then when it was confirmed I didn't have it, purchased it over the phone.

 

Only downside is that I didn't get an email receipt so I will have to call them again and ask them to send proof to me.

[mwsrccl]

Darn! I was hoping it wasn't a glitch. Thanks for the replies