SCAnthony Posted July 17, 2017 #1 Share Posted July 17, 2017 We had a cruise planned last March but had to cancel. We cancelled prior to full payment date and we received an email stating that they gave us a credit for future cruise credit of our deposit minus $50(which would be $49 pp because we booked at $99 deposit). Anyway, last week I submitted the form to apply the amount to a cruise booked for this October. How long for that to show up on my cruise info. Said 3-5 days but it's been a week now. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
CruisinMama2003 Posted July 17, 2017 #2 Share Posted July 17, 2017 Ours only took 3 days after we submitted the paperwork (via email). One thing to keep an eye on though is make sure the amount is credited back to you credit card as well. Our cruise account (cruise manager) online was showing that the credit was applied, however, they never actually processed the credit back onto the credit card, so I had to call them about that. Good Luck! Link to comment Share on other sites More sharing options...
SCAnthony Posted July 18, 2017 Author #3 Share Posted July 18, 2017 We got our credit back on the credit card when we cancelled in January. Just wondering how long the future cruise credit took to get applied to our booking. Thanks Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SCAnthony Posted July 18, 2017 Author #4 Share Posted July 18, 2017 Just checked again, it was applied today. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
riclop Posted July 19, 2017 #5 Share Posted July 19, 2017 We had a cruise planned last March but had to cancel. We cancelled prior to full payment date and we received an email stating that they gave us a credit for future cruise credit of our deposit minus $50(which would be $49 pp because we booked at $99 deposit). Anyway, last week I submitted the form to apply the amount to a cruise booked for this October. How long for that to show up on my cruise info. Said 3-5 days but it's been a week now. Sent from my iPhone using Forums Give them a call. Link to comment Share on other sites More sharing options...
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