portofrome Posted June 30, 2020 #1 Share Posted June 30, 2020 https://www.cruiseindustrynews.com/cruise-news/23163-celestyal-pauses-operations-until-2021.html Link to comment Share on other sites More sharing options...
ejincali Posted June 30, 2020 #2 Share Posted June 30, 2020 Yes, just received an email from Celestyal saying that my cruise was cancelled. They are offering 120% of any monies paid as a credit towards a future booking in 2021 or 2022. Or, if I choose not to cruise with them, I will get a refund of 100% of monies paid in December of 2021. I would have preferred to have the option of an earlier refund, but at least they were quick to send the emails and outline their policy. Link to comment Share on other sites More sharing options...
Mimi0114 Posted July 2, 2020 #3 Share Posted July 2, 2020 Yes, so disappointed but am rebooking for 2021. I think Celestyal handled it well. That extra 20 percent is a good chunk of change. Patience is not my strong point, though. I have been so looking forward to this cruise. Dreaming of better days in 2021. 1 Link to comment Share on other sites More sharing options...
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