janroatan Posted June 18, 2021 #1 Share Posted June 18, 2021 Is the rep. you get with online chat the same as cruise consultant you get when calling NCL? Just want to make sure everything is secure when deal with either. Link to comment Share on other sites More sharing options...
davencl Posted June 18, 2021 #2 Share Posted June 18, 2021 51 minutes ago, janroatan said: Is the rep. you get with online chat the same as cruise consultant you get when calling NCL? Just want to make sure everything is secure when deal with either. In my experience no. The chat person can be different every time. Regarding security, they ask you a series of questions to validate. Also you can't pay for anything during chat. If you're ordering a shore excursion or other add on it's added to you account. You can then log in to your account online to pay. Link to comment Share on other sites More sharing options...
janroatan Posted June 18, 2021 Author #3 Share Posted June 18, 2021 the chat rep. gave number, email to contact, if I called that, would that be cruise consultant, able to finish booking securely? Link to comment Share on other sites More sharing options...
davencl Posted June 18, 2021 #4 Share Posted June 18, 2021 (edited) 23 minutes ago, janroatan said: the chat rep. gave number, email to contact, if I called that, would that be cruise consultant, able to finish booking securely? Thanks for clarifying I misunderstood your question... I don't have an answer and I understand your concern. It seems you could call the number listed on NCL's website if your concerned the chat rep. gave you a questionable number. Edited June 18, 2021 by davencl Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now