New to Cunard - various questions

[ExArkie]

On 12/3/2021 at 10:56 AM, exlondoner said:

If you ask them nicely, I have found the computer people will reinstate the missing minutes you lost by not logging out. In fact, they must be so fed up with doing so, perhaps they will eventually change the system.

Or by not being able to log out - I had one occasion where the wi-fi signal died completely while I was logged in. Nothing I could do would reconnect, but they were able to force a logout for me from their end and reinstated the lost minutes (about 45 minutes to get it resolved, as I recall).