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excellent customer service with viking air


shadowlover
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Called viking air yesterday to inquire about a flight that showed up on my app for United.  Our trip isn't until November!  The dates of travel were not what we wanted as we hope to travel a week early so I got a little nervous that it had already been ticketed.  The agent on the phone was polite and extremely helpful.  He secured the flights and dates we asked for and it showed up immediately in my app.  We aren't ticketed yet but that is for our benefit in case we need to make some changes.  Had no idea we could reserve flights and seats this far in advance during covid times.  So far I continue to be impressed with viking customer service.

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