‘Jury’s out’ - Oceania customer service

[ToxM]

1 hour ago, LaCroisiereS'amuse said:

 

Always had significantly more than 5% discount on both Regent & O from my UK agent....

I heard that regent weren’t allowing that now 😞

[whiteowl uk]

5 hours ago, LaCroisiereS'amuse said:

 

Always had significantly more than 5% discount on both Regent & O from my UK agent....

I have previously too but my latest booking was at a max of 5% discount with nothing else added, no additional OBC and no pre-paid grats.  I too was told this is new Oceania policy in the UK.