Problems with Royal App

[hisfirstm8]

Is anyone else had any problems lately with the Royal App?  Mine was working fine until yesterday.  Now I can't pull up my boarding pass for my cruise next month and it doesn't show my cruise next April.  When I try to add that cruise, it tells me there is a problem.  Just wondered if it was me because I just purchased a new iphone and transferred my data over.  Thanks!!!

[Engineroom Snipe]

8 minutes ago, hisfirstm8 said:

Is anyone else had any problems lately with the Royal App?  Mine was working fine until yesterday.  Now I can't pull up my boarding pass for my cruise next month and it doesn't show my cruise next April.  When I try to add that cruise, it tells me there is a problem.  Just wondered if it was me because I just purchased a new iphone and transferred my data over.  Thanks!!!

The Royal App had an update waiting on my Android Phone this morning. I was not having any problems previously. The App downloaded and updated but I did not notice any specific difference in its operation.

 

Regards.

[hisfirstm8]

I just did the update and now everything is back!!  Thanks!!

[Janet524]

I'm having problems with the app as well.  I have an android phone but did not have an update notice.  Checked in settings and there was nothing there either.  I'm trying to find and complete the health survey for a cruise that leaves tomorrow.  RC is abysmal when it comes to technology.  Seems like every time the "improve" the website or app it turns into a can of worms.