MSC Virtuosa - My purchased drinks package doesn't show up in the app?

[moto50]

I might just be overthinking this, but I booked for the 14th April on the MSC Virtuosa and we purchased the Premium Extra drinks package. When I use the MyMSC app it says I have not purchased any extras for my cruise, however it does mention it on our boarding ticket. I'm assuming it will be fine but I just wanted to check! We booked via a TA

Edited April 8, 2023 by moto50

[CliveJ]

Similar problem in Jan. on Virtuosa.

If it's on the boarding ticket then MSC know about it - it shows up on the cruise card (though I had to be shown quite which bit applied !).

[Guest Cable3232]

Going on the 19th May, same issue shows up on booking but not in app or website.

As long as it is in the "cruise contract" you good to go. 

[Scottdalfonso]

On the app, click ok Profile, then MY Cruise, then scroll down under My cruise Info and click "Included in your cruise package".... it should show up there 

Edited April 8, 2023 by Scottdalfonso

[moto50]

Thanks for the reassurance everyone, I can see the drinks package is confirmed in the app now.