Scotty1 Posted May 24, 2006 #1 Share Posted May 24, 2006 Just a note of caution, I had made an open onboard booking deposit and my credit card was correctly charged the $1,000. However, I noticed on this months credit card statement a second charge from Seabourn for $1,000. I called Seabourn and talked to reservations (who only showed one charge), they checked with the billing folks who had indeed made a second charge of $1,000 when I converted the open booking to a "real" booking. So if you've made an onboard booking deposit and have converted it, you may want to check your credit card statement for a duplicate charge. Link to comment Share on other sites More sharing options...
Rare clarky Posted May 25, 2006 #2 Share Posted May 25, 2006 Scotty, Thanks for the warning we are just in the process of converting our Open Booking so I will have my husband check our statement. Link to comment Share on other sites More sharing options...
bgood Posted May 25, 2006 #3 Share Posted May 25, 2006 Scotty1, This scared me, so I did some research on it. It turns out it was a simple human error, not anything systemic. A mistake in keying in the booking number, actually. The fact that you were converting the booking from an onboard one didn't really have anything to do with it, except that it happened during that process. bgood Link to comment Share on other sites More sharing options...
Scotty1 Posted May 26, 2006 Author #4 Share Posted May 26, 2006 Hi bgood .. thanks for checking into it. From the way your note read may I assume you have some affiliation with Seabourn ? Link to comment Share on other sites More sharing options...
Rare clarky Posted May 27, 2006 #5 Share Posted May 27, 2006 Don't know what is going on because I have just tried to apply my onboard credit to the cruise I'm in the process of booking. The TA (in America) contacted Seabourn with all my details (I had forwarded him copies of my onbaord receipt) and Seabourn said that because I made the deposit in Australian dollars they would credit the $1,000 back to my credit card. (my receipt showed my address in Australia). The onboard booking was make in US dollars and it was made with a US credit card. Second our bank has been taken over by another bank and the card we used has been replaced with the new banks card. It is just a little thing and I'm sure it will get sorted out but it does make me wonder if it's worth making an onboard booking if it is a hassle to get it applied to your next cruise. Link to comment Share on other sites More sharing options...
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