comfortcove Posted December 1, 2006 #1 Share Posted December 1, 2006 Just called X about a double billing for a movie in my sons' stateroom. After a little information, the rep pleasantly and efficiently credited my card back the disputed amount. Guest relations on the Century was bad, but customer service gets a nod from me on their attitude. She even said she was sorry this happened! Link to comment Share on other sites More sharing options...
chasetf Posted December 2, 2006 #2 Share Posted December 2, 2006 Just called X about a double billing for a movie in my sons' stateroom. After a little information, the rep pleasantly and efficiently credited my card back the disputed amount. Guest relations on the Century was bad, but customer service gets a nod from me on their attitude. She even said she was sorry this happened! And look at the great press they get for probably less than $10. Kudos to X for not making a issue of it or stiffing you. :D Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.