murphyis1 Posted November 5, 2007 #1 Share Posted November 5, 2007 I wanted to post a positive message for Gifts and Gear since I have read about so many people being disappointed with their service. I had preordered several different red wines and some champagne for cabin delivery on MOS 10-28-07 sailing. We got into our cabin at 1pm, and every bottle was present and accounted for. The champagne was iced down, and we had plenty of wine glasses and champagne flutes. Excellent service! Link to comment Share on other sites More sharing options...
HappilyEverAft-ers Posted November 5, 2007 #2 Share Posted November 5, 2007 We've always had good luck with Gifts and Gears, until this last time. DH ordered the Bon Voyage pkg, and some flowers. The BV pkg showed up on day 3, and the flowers never did make an appearance. :mad: Link to comment Share on other sites More sharing options...
Emi's Mom Posted November 5, 2007 #3 Share Posted November 5, 2007 I wanted to post a positive message for Gifts and Gear since I have read about so many people being disappointed with their service. I had preordered several different red wines and some champagne for cabin delivery on MOS 10-28-07 sailing. We got into our cabin at 1pm, and every bottle was present and accounted for. The champagne was iced down, and we had plenty of wine glasses and champagne flutes. Excellent service! We've never had a problem with them either! :) Link to comment Share on other sites More sharing options...
alicam Posted November 5, 2007 #4 Share Posted November 5, 2007 Hope you made a request for reimbursement of funds spent Link to comment Share on other sites More sharing options...
NancyB84 Posted November 5, 2007 #5 Share Posted November 5, 2007 I ordered happy birthday decorations and a cake (and a bottle of wine) for a friend who is on Liberty of the Seas right now.... she sent me an e-mail at 1:30pm the day they boarded saying the room was decorated etc!!!!!!!!!!!!!!!!!!!!!!!!!!! I was surprised they had it done that early... and am very pleased with their service. Link to comment Share on other sites More sharing options...
Saintsfan007 Posted November 5, 2007 #6 Share Posted November 5, 2007 We've never had a problem with them either! :) I may have to use them again this cruise, our items were ready and waiting for us, and we boarded pretty early. Link to comment Share on other sites More sharing options...
raytownlady Posted November 5, 2007 #7 Share Posted November 5, 2007 ours was also a very positive experience with gifts and gear. everything we ordered from champagne and strawberries to flowers and our extra obc that we purchased in advance was waiting in our cabin on our arrival. Link to comment Share on other sites More sharing options...
Emi's Mom Posted November 5, 2007 #8 Share Posted November 5, 2007 I may have to use them again this cruise, our items were ready and waiting for us, and we boarded pretty early. Yep! Order the wine or champagne package! Link to comment Share on other sites More sharing options...
Saintsfan007 Posted November 5, 2007 #9 Share Posted November 5, 2007 Yep! Order the wine or champagne package! I will if you show me where you got your wonderful icons in your signature!!:D Link to comment Share on other sites More sharing options...
Emi's Mom Posted November 5, 2007 #10 Share Posted November 5, 2007 I will if you show me where you got your wonderful icons in your signature!!:D Planetsmilies.net Now order the champagne :p Link to comment Share on other sites More sharing options...
MellowMel Posted November 5, 2007 #11 Share Posted November 5, 2007 I've used them twice now and had a great experience both times. The first time was well over a year ago when I sent flowers to my mom for Mother's Day on the Grandeur. The second time was two weeks ago on the Liberty. Her travel agent sent her the birthday room decorations and I sent her the birthday flower cake and a cake for dinner on her actual birthday. The decorations were up when they got to their room on Day 1 and the flowers were delivered early evening, as requested for the first day. The cake was brought to dinner on the day requested with ice cream. The waiter cut the cake in 8 parts for the whole table. Mom said it was really nice. I told my dad about it all ahead of time so he could get with the purser if something didn't show up. But fortunately, it all went according to plan. Link to comment Share on other sites More sharing options...
rclcruzer Posted November 5, 2007 #12 Share Posted November 5, 2007 I use them on almost every cruise. Never had a problem YET. It's such a nice way to start off our cruise to walk into our cabin and find our yummy treats and drinks chilling and waiting for us! :D Link to comment Share on other sites More sharing options...
Emi's Mom Posted November 5, 2007 #13 Share Posted November 5, 2007 I use them on almost every cruise. Never had a problem YET. It's such a nice way to start off our cruise to walk into our cabin and find our yummy treats and drinks chilling and waiting for us! :D DITTO!!! Link to comment Share on other sites More sharing options...
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