Response from RCCL about Navigator debarkation

[skyking]

This is why I LOVE RCCL.....This is sincere in my opinion and the response was very fast....Thanks RCCL!

 

Thanks Tim. I apologize that the departure process was so bad and appreciate your loyalty. We will figure out how to turn Navigator around in Port Everglades but there are clearly issues we need to overcome as she gets used to the new itinerary.

 

Best regards,

 

Adam

 

Adam M. Goldstein

President & CEO

Royal Caribbean International

[skyking]

For those wondering I got this message from Adam in about 24 hours.

[FL_Cruiser64]

This is why I LOVE RCCL.....This is sincere in my opinion and the response was very fast....Thanks RCCL!

 

Thanks Tim. I apologize that the departure process was so bad and appreciate your loyalty. We will figure out how to turn Navigator around in Port Everglades but there are clearly issues we need to overcome as she gets used to the new itinerary.

 

Best regards,

 

Adam

 

Adam M. Goldstein

President & CEO

Royal Caribbean International

 

After our disembarkation in November I did not e-mail RCI since I felt it was a problem with Port Everglades. I got a similar mail as cruisingator. But it is nice to know that RCI is also putting pressure on Port Everglades, after all, RCI just made a huge commitment to Port Everglades.

 

Thanks for posting the response mail.

[hazz24]

This is why I LOVE RCCL.....This is sincere in my opinion and the response was very fast....Thanks RCCL!

 

Thanks Tim. I apologize that the departure process was so bad and appreciate your loyalty. We will figure out how to turn Navigator around in Port Everglades but there are clearly issues we need to overcome as she gets used to the new itinerary.

 

Best regards,

 

Adam

 

Adam M. Goldstein

President & CEO

Royal Caribbean International

 

 

Did you write to him of email? I would like to do the same about debarkation in Bayonne.

 

Thanks

Brandy

[skyking]

I just find it very comforting that someone as high as Mr Goldstein knows about the problem, and is not afraid to admit that it is a problem.