JazzCatDRP Posted April 22, 2008 #1 Share Posted April 22, 2008 I'm trying to fill out my FunPass online, and no matter what I do, the "Guest Details" tab for both of us won't check off as being complete. All the fields are filled in correctly, and every other section is marked as complete, but the Guest Details keeps showing as incomplete. Any ideas? Link to comment Share on other sites More sharing options...
babywewe Posted April 22, 2008 #2 Share Posted April 22, 2008 Did you fill out the Credit card info for the funpass? Link to comment Share on other sites More sharing options...
JazzCatDRP Posted April 22, 2008 Author #3 Share Posted April 22, 2008 Yep, filled all that stuff out. The only section that's "incomplete" is the section where I list my name, emergency contact, etc. I've quadruple checked it all, and it's all there. I've tried it on two different computers with two different browsers as well, thinking it might be my computer. Link to comment Share on other sites More sharing options...
hurls88 Posted April 22, 2008 #4 Share Posted April 22, 2008 1-866-236-6670 funpass deck Link to comment Share on other sites More sharing options...
MTcruiser Posted April 22, 2008 #5 Share Posted April 22, 2008 Carnival's website isn't the best. I would call them. Link to comment Share on other sites More sharing options...
babywewe Posted April 22, 2008 #6 Share Posted April 22, 2008 YThe only section that's "incomplete" is the section where I list my name, emergency contact, etc. This MIGHT be the problem. Link to comment Share on other sites More sharing options...
old sole Posted April 22, 2008 #7 Share Posted April 22, 2008 When I had that problem it was because I was formatting the phone numbers with parentheses and dashes. Try entering numbers only. That fixed it for me. Link to comment Share on other sites More sharing options...
Crusin_Hottie Posted April 22, 2008 #8 Share Posted April 22, 2008 Mine took 24 hours to show that it was complete. Give it a day. Link to comment Share on other sites More sharing options...
tylerdad Posted April 22, 2008 #9 Share Posted April 22, 2008 Ours showed complete and then a couple weeks later, it showed incomplete again. I tried a couple things and it eventually showed complete again. I can't remember what fixed it, it may have been the phone number thing tho. Link to comment Share on other sites More sharing options...
JazzCatDRP Posted April 22, 2008 Author #10 Share Posted April 22, 2008 This MIGHT be the problem. What I mean is that the section IS complete, but remains marked as incomplete. The others reflect their 'complete' status, but the first section, despite being finished doesn't reflect that. I tried the number thing to no avail. I'll give it a day and give them a call. Thanks for the tips! Link to comment Share on other sites More sharing options...
babybumblebees Posted April 22, 2008 #11 Share Posted April 22, 2008 I probably spent a good hour on this - You need to make sure ALL phone numbers (yours, emergency contact info) etc. has no parentheses in them. Not sure about dashes, but I do not that parentheses are unacceptable. best of luck! Link to comment Share on other sites More sharing options...
JazzCatDRP Posted April 22, 2008 Author #12 Share Posted April 22, 2008 Wouldn't you know it, that did the trick! Thanks! Link to comment Share on other sites More sharing options...
Muumuu Posted April 22, 2008 #13 Share Posted April 22, 2008 I have two rooms booked on the Miralce for Nov. Two adults and one child in each. The fun pass will not complete on one room with a child with a birth certificate. He willl be getting a passport renewal this summer. I just don't know why it will not complete. I will try again after he renews his passport. Link to comment Share on other sites More sharing options...
Wennfred Posted April 22, 2008 #14 Share Posted April 22, 2008 Dont worry about it, they have a section there also for Plan, or Planning and excrusion, if thats not filled out it will still show not completed. Just fill in what you can and then take care of it when you get to the Cruise Terminal. Fred Link to comment Share on other sites More sharing options...
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