OBC confused

[CLEMM]

I've seen in other posts that OBC will be reflected in your booking if you have one. My latest invoice from Celbrity, after the Solstice/Equinox switch seems to show on the bottom that there is a 100 dollar OBC. It has a bunch of other initials with it as well. My question is, where would I see this other than on the invoice? Should it be showing up under "My Reservations?"

[Gonzo70]

I have never seen OBC listed under My Reservations before.

[Drysil]

I recently talked to a representative about this and he said that there's no way to confirm it on the web; however, he was happy to email me an invoice that showed the credit so I could confirm it. I guess that's the best way to go!

[Andy]

I've seen in other posts that OBC will be reflected in your booking if you have one. My latest invoice from Celbrity, after the Solstice/Equinox switch seems to show on the bottom that there is a 100 dollar OBC. It has a bunch of other initials with it as well. My question is, where would I see this other than on the invoice? Should it be showing up under "My Reservations?"

 

Hi Clemm !

 

Gonzo70 has it right. There isn't any way to see the OBC online, though Celebrity should find a way to make it happen. What I do, is ask my TA to send me a "Booked Confirmation Invoice". This document will show the Onboard Credit. I take this paperwork with me, in case there are any onboard problems. However, once I see the OBC on the Invoice, I've never had a problem. I hope this helps. Enjoy your Cruise !

[martinchem]

Call them.