Syorkscruisers Posted July 21, 2009 #1 Share Posted July 21, 2009 We travelled on the oceana e916 on 27th june 2009 - 11th july 2009 and had the best holiday ever it was our first cruise and it was brilliant will def be cruising again! On the day of disembarkation it was announced that there had been a problem printing our final bill and it would be delivered to our home address, we still havent received this and it has been 10 days now, p&o have taken the payment we would just like to see our final statement. Anyone else who was on this cruise out there? Have you received yours? Should we contact p&o? Anyone info or help appreciated Link to comment Share on other sites More sharing options...
balf Posted July 25, 2009 #2 Share Posted July 25, 2009 We travelled on the oceana e916 on 27th june 2009 - 11th july 2009 and had the best holiday ever it was our first cruise and it was brilliant will def be cruising again! On the day of disembarkation it was announced that there had been a problem printing our final bill and it would be delivered to our home address, we still havent received this and it has been 10 days now, p&o have taken the payment we would just like to see our final statement. Anyone else who was on this cruise out there? Have you received yours? Should we contact p&o? Anyone info or help appreciated It's a no brainer, of course you should contact them with a complaint about poor cusomer service. David. Link to comment Share on other sites More sharing options...
Syorkscruisers Posted July 26, 2009 Author #3 Share Posted July 26, 2009 Thanks balf but bill received today - problem sorted. Was going to contact them monday but no point now. Link to comment Share on other sites More sharing options...
Kitchie Posted July 27, 2009 #4 Share Posted July 27, 2009 We travelled on the oceana e916 on 27th june 2009 - 11th july 2009 and had the best holiday ever it was our first cruise and it was brilliant will def be cruising again! On the day of disembarkation it was announced that there had been a problem printing our final bill and it would be delivered to our home address, we still havent received this and it has been 10 days now, p&o have taken the payment we would just like to see our final statement. Anyone else who was on this cruise out there? Have you received yours? Should we contact p&o? Anyone info or help appreciated Received mine on Friday. Link to comment Share on other sites More sharing options...
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