greenumbrella

I’m amazed you were able to make dining reservations so far out! For our upcoming May 24 cruise, I tried repeatedly to make reservations but it wouldn’t accept anything until about 60 days out. The help desk on our previous cruise said we could book as soon as we got off that ship. Not so! And of course there’s no help desk after you disembark. Easy way to pass on a problem. Hope the new Princess app is better than the old one!

Just to followup. I did get a full refund less $100 from Luggage Forward. This took about 2 months and a couple of phone calls. We won’t be contacting them again.

I agree with the first post. I will never use Luggage Forward again. We had a cruise out of the UK this past summer and I kept seeing reports of luggage nightmares at Heathrow. I booked Luggage Forward about 2 months in advance. They sent my tags in plenty of time but without much detail. I called to find out any packing specifics and was told just pack like for an airline. I had 3 bags and they were all on the same shipping number. FedEx came and picked them up on time - and brought them all back the next morning! At the last minute, my husband had slipped in a small wipe of an insect repellent for Scotland. It must have been a very detailed inspection to find it - and reject the entire shipment for having a flammable! (So easy to throw away and keep going.). So we agree with the driver that we will repack and have it ready for his pickup that afternoon. When he arrived, we found out we needed new luggage tags but when I called Luggage Forward at 3 pm on a weekday, their office was closed! The next morning, they told me there was not enough time to get my bags to the ship (it’s still over 10 days ahead!). So I asked for a refund which did get processed in about 3 months with several followup calls. Then I called ShipGo. They agreed that it was too late for the ship because bags have to be with the port agent well ahead of time but it was NOT too late to ship to our London hotel! They emailed our tags and very specific instructions including no liquids whatsoever! We also got excellent help with questions at 9 pm. This meant packing for 3 weeks with only what we could put in carryon. The very same FedEx driver returned to take 3 bags (an individual tag on each) and we next saw them in London when they arrived at our hotel before we did! Excellent service and highly recommend (also $200 less than LF) Glad to know some people have had better success with Luggage Forward but my advice is to shop around. Just because Princess recommends them, I don’t think Princess will accept liability for any problems!

Be glad the Caribbean schedule is not out yet! They just released the Mediterranean for 2024 and Sun Princess booking was NOT ready for prime time! On Elite day, almost all cabins in any category were guarantee only. Each day after, a few more cabins would show as available so that we were finally able to book 2 cabins about 4 days into the process, but not exactly the cabins or the way we would have liked to book. We wanted to do 3 B2B 7 day cruises and settled for a 14 day and a 7 day and will have to move cabins. We wanted to be across the hall from our daughters interior but it never showed availability. We are down the hall in one direction and then the other. If they were not ready with the booking data, they should have just delayed the release date. Princess booking people said that only Sun Princess was such a mess. Hopefully they will learn and make it easier when it’s time for you to book!

Glad HAL is on board - at least for SOME of their cruises!