Observer

Recently, I have found this to be caused partly by understaffing on the ship or by the presence of many newly hired crew whose service is not as smooth or prompt as that of veterans. An HD on a Muse class ship recently acknowledged as much to me.

Do you happen to know how many passengers are on the ship? I cannot recall Atlantide's not being full by, say, 7:30 or 7:45 pm on a heavily booked cruise.

Is this fact or speculation? It seems plausible that she might have moved to Crystal (If there was no noncompete arrangement), but I was not aware that such a move had taken place.

I wonder if the speakers would criticize the entertainment on a cruise where they were presumably "guests" of Silversea. The speakers and entertainers both report to the CD.

Butlers service multiple state rooms. I think the number is around a dozen. It may vary according to staffing levels and occupancy levels. It is important to recognize this reality and not to imagine that the butler is there to service you exclusively.

I agree that this is "a real plus," and I hope that Silversea will continue this practice. (Crystal has just ended lunch on port days in the MDR.) This is especially important for people who are mobility challenged.

I had a very unfortunate situation with DHL. DHL was clearly responsible for the situation, but Luggage Forward compounded the problem by not following up and then standing up for its "partner." I have had no such problems when shipping via FedEx.

I was a long time user and supporter of Luggage Forward and posted enthusiastic messages about them on this board. I have quit using them and turned to another provider after a very, very disappointing encounter with them. Some/much of the blame doubtless lay with DHL. But the customer service and follow up from Luggage Forward was pathetic.

Here is another interesting post: Manfredi Lefebvre Congratulations Bert and good work! The best thing that could happen to my creature, Silversea. Best, Manfredi

Barbara posted this message (along with a photo of her successor hugging her) on another site that cannot be named. 🙂🙂 Dear Silversea Passengers .. after an amazing eight years with the Brand it is time for me to move to a new adventure! It has been an incredible privilege to serve you all and this amazing Brand reaching now its 30th year milestone! @Bert is an incredible leader who I am sure will steer Silversea to its next peak! Please keep enjoying this amazing product, hopefully will see you on one of our beautiful ships soon and Arrivederci!

Here is the press release: https://www.prnewswire.com/news-releases/bert-hernandez-named-brand-president-of-silversea-302115371.html

Divorce can be attractive when one can compare ~$1500/day solo cruise fares with the value, consistent quality, and amenities offered at luxury resorts and hotels.

Interesting. Thank you. I have a question: if I received this message today and had the relevant canceled booking, could I apply the 10% saving to a 2025 cruise I had already booked? Or is this only for new bookings? If the latter, it seems to discriminate against people who are loyal to Silversea and book in advance.

I have been gobsmacked by the price increases on Silversea. I have cruises booked well into the future. I have compared the list price of my cruises (before various discounts) and the prices currently being asked. To say that the differences are substantial would be an understatement. I have been sailing on Silversea so long that I have two rid myself of my benchmark highest price of $500 per night solo occupancy. (Big Macs have also gone up in price.) I share the dismay of many regarding this development. I understand that it will bring Silversea out of reach of many people, quite possibly including me. But I wonder if there might be good news here. Some of this is doubtless a revenue grab by RCL. But it may be that Silversea will be able to up its game significantly. Crew will be paid better and there will be less turnover. Provisioning of food and spirits will be enhanced. Higher quality lecturers will be engaged. Etc. Is this all implausible?

Is it possible that they plan a dry dock during that period when cruises are waitlisted? Perhaps they do not yet have a firm date for the dry dock. Or perhaps period for waitlisted cruises is so long because they are going to stretch the ship again 🙂