JandKCruisers

1 minute ago, litcandle said:

There was a lot of speculation that they would do some sort of refurb, but instead they scheduled a number of 10, 11 & 14 day East Coast cruises

very frustating.   We know it desparately needs to be done.  I have heard from people on the current world cruise there is problems with cold showers, etc.  Hopefully between your cabin and ours there will be hot water.  ha ha.

On 5/18/2023 at 12:03 AM, West Coast Gal said:

So the Island Princess has no cruises or charters scheduled for June of 2024.  Speculation could be a refurb or a sale of the Island.  Does anyone have any good intel?

Diane, dear friend, what did you find out?  There is so much mis-information on this.

Jan

Just now, 1emerald1 said:

I also had this happen to me and my CVP told me to ignore it.  Eventually it went away.

Thanks!

2 minutes ago, donswife said:

I would also recommend taking a photo of the computer screen that shows paid in full,  just in case there is a problem later.

 

I got a shortfall notice because the CVP department rebooked my canceled Diamond cruise,  but another department has to apply the price protection and make the balance go away.

Thanks!

Just now, dog said:

I have had this message when paid in full.  You have already called to confirm your booking and payment. My advice is to check your booking on website & app frequently for changes.

Thanks!  I am checking all every day.  

12 minutes ago, PacnGoNow said:

Very odd.  That’s a law term and I haven’t heard it used by cruise lines.

 

Could it have been sent in error by their accounting team?

 

Check the roll call, see if others received it.  I wouldn’t worry, you’re paid in full and your TA can verify that.  They could also call PCL and tell them to clarify.

 

Yes, another passenger had the same email as I did and can't get an answer either.

I paid off the Balance due for world cruise last week and received an email from Princess titled "SHORTFALL NOTICE" and a balance due is Zero. Does anyone know what this means?  I contacted my Princess TA and also the Princess Live Chat and was told they didn't know what this means but that I have paid the balance due.  I am nervous that my reservation might get cancelled and I have tried to do the world cruise for 3 years.

22 minutes ago, PatriciaF said:

We like the service and the extra entree option in Club Class.  But unlike our 20 days in Club Class in 2019, the service isn’t perfect.  My husband only drinks Diet Coke and it was on the table within minutes of us sitting down, breakfast, lunch, and dinner.  Same with my morning coffee order.  But the long break in working may be the biggest reason.  I would think the service will be very polished by then.

 

Thanks for the info.  Hopefully they will have worked out the kinks by January.

12 minutes ago, LunaSeaRetreat said:

I'm enjoying your report.  We won't be on the Island until December, and will be in a suite.  Just wondering how you are enjoying club class dining?  We enjoyed it very much on the Coral in 2020.

Thanks for sharing your cruise with us.

Cynthia

We are on the World Cruise and also in a Club Class mini and would like to hear more about the dining, etc.

Jan

For those of us that were supposed to be on the 2021 WC right now, we would have been in the Suez Canal yesterday and today.  We would be stuck there now.  😉  My husband always says "better to be lucky, than good". 

2 hours ago, Ombud said:

2 issues: Canada not allowing cruises & banking on Mayor Breed allowing San Francisco cruises.  Although we went to Orange Tier today, Outside Lands moved from August 2021 to October 2021 is off. As is BottleRock 2021. 

We were so looking forward to this particular cruise as our adult children both live in the Bay Area and we were originally from there.  We now live in Virginia.  Thank you for the heads up about the Mayor.

7 minutes ago, Lady Arwen said:

I’ll cross my fingers and toes for you!  Wherever you sail to, I hope you have a wonderful time.

Thank you!

7 minutes ago, Lady Arwen said:

Sorry, but our Prime Minister has advised on numerous occasions that there will be no cruiseships at any port in Canada until 2022.  I can assure you Canada is not negotiating with Princess or any other cruiseline.  Your cruise will either change itinerary or be cancelled.  

Thank you.  We love visiting Canada and we're holding on to the hope of it.

1 hour ago, JandKCruisers said:

We are booked on a Princess cruise this Fall and I went on-line to see if it is still booking and it shows "currently not available" .What does that mean?  Is it cancelled?

Thank you for all of your very helpful responses.  It is back on their website.  Whew!

49 minutes ago, memoak said:

As far as I know Canada is not allowing large cruise ships for the rest of 2021. That cruise may become something else like a coastal to Mexico

I wouldn't mind that.  I need to cruise!

51 minutes ago, beg3yrs said:

I would definitely keep an eye on that one. Maybe take a look at the status of the Ruby's sailings before (and maybe after) yours to see if there's something going on. Franktown notes it could be the problem with Canada - that's probably it.

 

Personally, we've made up to three bookings that overlap, hoping at least one will sail. With the sale of the Pacific Princess we're down to two and all our fingers, toes and even eyes are crossed that one of this will happen!

 

Now I've been jinxed, I took a look at a different booking we have for May of 2022, an Alaskan CruiseTour and it's now showing unavailable!

sorry about that.  The other Ruby cruise a week later shows the same thing.  We are booked on the Island World Cruise 2022 and have everything crossed that it will happen.  I need to cruise!

46 minutes ago, franktown said:

My guess is they are waiting to see what Canada does.  Canada has said no cruise ships till 2022.  They stopped taking reservations for cruises stopping in Canada some weeks ago.

Thanks for the reply.  We phoned our Princess TA when Canada said that a few weeks ago and she said at that time Princess was trying to work out something with Canada so they weren't cancelling the cruise.  We had been booked on an August Ruby Princess Alaska Cruise that was cancelled.

7 minutes ago, beg3yrs said:

We all hope CineGraphic's explanation is correct for your sake. I've seen that behavior as well.

 

You didn't mention which cruise is currently not available so it's tough to know what else may be going on. It could mean that there's enough uncertainty about your cruise being able to sail that Princess has stopped taking reservations but is not outright canceling it. Another possibility is they're changing the itinerary and it's on hold until details are finalized.

 

I don't want to be a wet blanket but in all I've had a couple of bookings end up this way and they were both canceled. One of them was very odd as it could have been booked as a single longer cruise or two shorter ones B2B. The longer version went into the 'unavailable' category but both shorter ones could still be booked. Eventually everything was canceled as the Pacific Princess was sold. 😥

 

It is the Ruby Princess cruise on October 10th out of San Francisco to Canada.

2 minutes ago, CineGraphic said:

 

No, they may be working on the website.

This happened to me last week with a few of my bookings. One second it wasn't available, the next it was there, then again not, etc.... Walk away from your computer and check back in an hour or two. It's not worth worrying about at this point.

Thank you.  I have had 4 cruises cancelled in the past year and was really looking forward to this one.

We are booked on a Princess cruise this Fall and I went on-line to see if it is still booking and it shows "currently not available" .What does that mean?  Is it cancelled?

Another frustration... We booked a 10-day Alaska cruise for August next year (2021) and were taking our daughter and her fiance with us as a wedding present to them and Princess Cruise Line just cancelled the cruise, stating that the CDC won't allow cruising for USA cruises that are longer than 7 days thru November 1st 2021. We were so looking forward to this trip. It doesn't look good for cruising in 2021. This is the 4th cruise they have cancelled of ours.  I am concerned about the January 2022 world cruise happening at all.

We booked our November 2020 cruise air transportation with Princess, today, New Years day.  We were concerned because our cruise disembarks on the day before Thanksgiving.  They sent us an email saying we could go ahead this morning and book online.  We were able to book on our preferred class, preferred airline, our preferred time and date, at a remarkable price in less than ten minutes on line.  We are almost giddy.  Our typical experiences include Celebrity, which had fares triple what we had paid to leave Santiago, Chile, to return a year later, to complete circumnavigating South America.  We cancelled that cruise since the airfare was more than the two week cruise.  Our experience with Norwegian is waiting on a phone for four hours until we just gave up and cancelled that cruise.

We learned our lesson on a Princess cruise from California to Tahiti and back.  They had to divert to the Marquees Islands to save a crew member's life.  (Thanks Captain Justin).  We were 24 hours late and missed our self-booked flights.  Those on Princess air were automatically rebooked.   We had to wait hours for the two deep ocean phone lines to rebook directly ourselves.  When we found out how much we had overpaid compare to passengers who used Princess air, we were TWICE as upset.  Our hats off to Princess EZ Air!

My husband and I are very loyal Cruisers to NCL.  I booked a wonderful Cruise coming up while we were on a NCL cruise last year.  When I went to make the airline reservations for next April I had such a problem.  Every time I found their special phone number I was immediately put on hold for a minimum of 1 hour and no one came on.  After three attempts, someone finally answered and told me I could only make special Arrangements 60 days before the cruise.  I have been on 35 cruises and no that's not the case at all so she transferred me to someone where I waited another half hour and was given basic reservations and told I couldn't upgrade without phoning once again.  I then spent another half hour on hold which no one came on and waited another day to phone and was on hold another hour.  We are now talking of 4 and 1/2 hours of waiting to try to book airline reservations.  During the last hour I went on RCL and found a similar cruise for $4,000 cheaper and was able to book that cruise and there are line within one hour total, and done.  I am so discouraged as we love the Haven and have never experienced anything near this experience but it's not worth the hassle and I felt I was treated very poorly.

After reading all of the threads, we are feeling better about our 28-day cruise coming up on the Crown, with the staff working so hard. I have been on 24 cruises (6 Princess) and not dealt with this problem before. thank you to those reporting from the cruise ship. I have already recruited another couple to go on the cruise with us. Maybe they should adopt the "washy washy" that in on NCL. No one is allowed to enter the buffet without their hands being sprayed with hand sanitizer.