Just got home from this cruise yesterday which had been booked for June 2020 and was postponed twice due to Covid. I had booked it back in 2019 and scored an aft balcony, 1602. This cabin says it sleeps four and we had four people - myself, DH and sons ages 29 and 20. Sons are young enough to "sleep anywhere"and I knew this cabin had a "fold-out couch" but it was really more like a futon. It was loveseat-sized and had a wooden frame with a small layer of foam padding. We asked the cabin attendant for an extra layer and he brought a thick mattress pad, which helped, but they did not sleep well at all. And their feet hung off the end too. I'm sure it would be fine for little kids but next time, we'll spring for two balconies and have the balcony divider opened up. We did enjoy the walk-in closet and the bigger shower/bathtub combo.
We stayed at the Pan Pacific pre-cruise. I would never spend that kind of money for a hotel room for one night anywhere else but it was very quiet, the room was huge, and they took our luggage straight to the ship for us on Sunday morning. Be aware that there is still a lot of walking from the PP to where you actually get on the ship. The hotel is attached to the cruise terminal/convention center but you walk a long way down the halls and through security etc. If you have mobility issues, plan ahead for that. Across the street from the PP is Waterfront Center, which is an underground food court/mall. There was a Rexall drug store there, plus lots of eating places and a few stores.
The boarding procedure on June 5 was awful. We made it through check-in and security fairly quickly and got to the big room with all the chairs in it and found a seat to wait. We had the 11:00 am boarding time, which came and went and nobody was moving. Some other people waiting reported that the employees there said there would be announcements as to when people could start boarding, but no announcements ever came. Finally about 11:30 or so, people just started getting into a line, so we did too. It was an unorganized mess.
Fortunately, the cruise was great, the scenery stunning, and the weather was lovely most of the week. Let me know if I can answer anything else.