Honestly, I don't think that there are so many posts reflecting frustration with using the medallion unless they are blending it together with the app. Almost all the complaining I read about concerns the medallion app features and has nothing to do with using the medallion at all which is just a glorified version of the cruise card. Which I actually really LOVE, but I also love the Disney magic bands which are the same thing so I guess I was predisposed to happily have my little tracker open doors and pay for things without my having to do anything more than just stand there. LOL!