The day before I was due to cruise I completed P&O’s online health declaration. Having recently recovered from a chest infection I answered the question about having had a cough in the last 10 days yes. All other Covid related questions were answered no. I had expected to be asked further questions about the nature of my cough, but instead I received a message telling me the cruise was cancelled & that I would have to contact my insurance company as there would be no refund! I had also booked the cruise for my sister in law whose holiday was also cancelled because I had booked from my address. I immediately called P&O to explain that my cough was not Covid related or infectious only to be told that nothing could be done. To say I was devastated is an understatement and I certainly don’t intend letting this go. I’m wondering if anyone else has had a similar experience or maybe any helpful advice?
Many thanks
