redwave

My travel cruise website required final payment in full a week before the 90 day refund mark. 

Her screenshot was re final payment not refund. I’m looking at my email with the reservation, no reference to time of day. Ty 

Is there an asterisk or link to fine print on royals website that references time of day related to ninety days refund? Ty

On 9/19/2023 at 8:19 AM, Ourusualbeach said:

Not sure why they would have ever told you midnight.  Every invoice I have seen shows a deadline of 5pm est.

 

Call centers for travel agents close at 9pm M-F and 6pm on weekends however travel agents have access to your booking through cruising power 24/7 and can cancel it through that without the need to call.  Definitely time to find a TA that knows how the system operates.

 

When I spoke to royal last night at 11:55pm they did not say I missed the deadline when they accessed the res, they said they were unable to cancel due to third party booking etc. 

14 minutes ago, Ourusualbeach said:

Not sure why they would have ever told you midnight.  Every invoice I have seen shows a deadline of 5pm est.

 

Call centers for travel agents close at 9pm M-F and 6pm on weekends however travel agents have access to your booking through cruising power 24/7 and can cancel it through that without the need to call.  Definitely time to find a TA that knows how the system operates.

 

When I spoke to royal last night at 11:55pm they did not say I missed the deadline when they accessed the res, they said they were unable to cancel due to third party booking etc. 

Was after midnight at that point, figured was pointless to call them bk and would try them at nine am. 

Ps I was able to reach royal before midnight but they said they can’t cancel because it was booked by a third party.

Also was able to use the contact form on royal website before midnight to let them now that I was trying to cancel res before penalties kick in. 
Will they honor?

I booked with a third party with a 24 call center. I spoke with them numerous times over the past few days and they told me I could cancel up until midnight tonight for full refund. But now when I’m calling they telling me RCCL closed and they can’t call them to cancel…

Any advice?

ty so much. 

By dailies I meant the printed paper with all the entertainment options and schedule for that day. 
:-)

Can you share the dailies?

Hey,

Does anyone happen to have contact info for a royal group coordinator?

Thanks.

Z

If thirty days out the shows are listed on the app but the system crashes is there a phone number we can call to book the shows?

Thnx. 

4 hours ago, frank808 said:

Have walked outside the Falmouth gates from our first cruise. In the center of town it is safe as there are police everywhere. Now when you get to the fringes of the town there are less officers. If at anytime you feel unsafe, you should return to the secured port area. We always walk to the center of town and browse some of the wares for sale. But my main attraction is hitting the Tastees Patties store a little north of the town square. Buy a bunch of bef patties and walk around the town eating them with the idea of returning to ship. Anyone asking for hand outs, I will offer a pattie for them to eat. Now we have not been back to Falmouth since post Covid but I figure not much has changed. I have never felt unsafe walking out of the secured area in Falmouth or any stop in the Caribbean.

 

If you have a 3rd party excursion that is through a licensed company, they will be able to pick you up INSIDE the secure port area. Upon exit, port personnel will take the name of the driver down. This gave me a sense of security I was dealing with a licensed person. Took us to Mystic Mountain and waited for us as we did Zipline, tours, Jamaican bobsledding, lunch, swimming etc (took about 5 hours). Then on the way back stopped at a few shops to get some blue mountain coffee and other things that were cheaper than the port shops. I booked activities myself and just hired a driver at the port for the day.

Around how much does hired driver run for the five hours?

And would u be able to recommend a company you used for the activities?

thanks. 

It seems the dollar does not have good value here. 
Was hoping to negotiate a total price for the excursion and not pay per person as we have a large group, including toddlers and seniors. 
Would chartering a boat for a one way to runaway bay be close in price to hiring a minibus?

we can then take mini bus or two vans back from blue hole to the royal ship. 

Is there a ferry that runs in Jamaica? To get around by water as alternative to bus or taxi? Eg Montego Bay to ocho rios or Falmouth to runaway bay?

if yes is there a website for Sched and pricing?

if not is there a place to charter a larger size boat for a few hours?

ty

If we have arranged our own excursions with third party tour operators in the past in Cozumel and belize, is Jamaica different where we will not be able to find reliable trustworthy third party tour operators?

Doing DIY a and will have pre arranged van waiting for us. 
how long is the walk from the drop off spot to dunns river and how long is the walk from drop off to blue hole?

due to the timing constraints might make decision based on that. 
Ty 

If we have five hours, disembark at nine return at two, and we’d like to do two stops, a waterfall and a beach that has snorkeling from the shore what would you recommend? Ty

Generally what is the cost of a taxi from the Falmouth cruise terminal to ocho rios during peak travel hours? Ty

If an oasis class ship or larger is scheduled to arrive at around 7am how long does the disembarkation process at this port generally take and does this port have other royal ships at the same time?

At busier traffic times how long can the ride from port to ocho rios take?

ty 

What are some of the things you like about Columbus cove. 

One original name must remain on res…

even if that person ends up being a no show?

After final payment booked with third party…

if four passengers can’t make it in one of the cabins, can we change it to four others that can now come?

Ty. 

Are the drink, Wi-Fi, water packages refundable if the cruise is canceled in a scenario where there’s no insurance? After final payment etc. thank you

If we call Allianz and they tell us over the phone that we can link the policies for the above situation, we can rely on them?