jbpcalifornia

I can't even get to the screen to look at alternative cabins.  I spoke with HAL and they said there are loads of vista suites available.  I checked the website today and its still doing the same thing.  Very strange.  Can't believe its an IT error at this point.  Must be intentional by HAL, but why?  And why not alert the user that this option to select your own cabin isn't available online, even though it says it is by giving you the option to "edit" the preselected cabin choice.  

Interesting.  Glad its not just me.  I doubt its a web site problem, because they surely could have fixed that quickly.  Might have something to do with this cruise being under review for who knows what; and/or the Zaandam being reconsidered as the ship for this itinerary, or something else..... but how that relates to cabin choice is beyond me.  

Getting availability is no problem.  Its when I get to the part to select a specific cabin by changing the cabin they initially assign to you when booking through their website.  It says I can go ahead and edit it and select my own cabin, but then when I try it goes "white screen".   I've tried multiple web browsers (inc. Chrome) and the same thing happens.  

Can you choose a specific vista suite cabin for the 9/4/21 Zaandam?  Thanks!

The HAL website continues to not allow me to select an alternaive vista suite for the 9/4/21 Zaandam cruise, even though it says I can.  When I get to that point in the process (editing the preselected cabin, which is an option offered on the screen), the screen goes totally white.  I've spoken to multiple agents at HAL and they have given me different answers as to why, including they would report it as a malfunction, to the cruise is pending revision, to other reasoning.  Whatever the reason, seems really strange to allow the customer to go all that way and offer that choice, and just leave them hanging with a blank screen.  Revising the screen just returns one to the starting page.  This has been going on for at least 2 months.  

Anyone have any ideas or insider knowledge? 

Thanks, 

17 minutes ago, VMax1700 said:

Could be that they have taken some room inventory off line so that it can be made available to pax who had been booked on Amsterdam for the similar itineray prior to Amsterdam being sold.  Recently there was a link to a HAL document which showed the suggested replacement cruises for those who had booked the cancelled cruises.

It is possible to book a GTY room in all categories for September 4th 2021.

Good point!  I'll keep my eyes out.  Verandah deck seems like a better alternative for a vista suite then the navigation deck vis-a-vis less noise, even with the activities below if we find the correct cabin location.  Thanks,

1 minute ago, VMax1700 said:

 

Sorry, you are correct! I had been looking at another ship in September 2021, which worked ok.  The problem seems to be Zaandam as I tried some other months and cannot select a deck either!

Could mean that this itinerary and/or ship will be changed as part of the HAL reassessment.  

14 minutes ago, VMax1700 said:

 

When I tried earlier it didn't work in either Chrome or Firefox, but it seems to be working ok now.

Give it another try.

Nope.  Still doesn't work.  It does not let me select a cabin on the Verandah deck, even though thats an option.

2 hours ago, Lady Arwen said:

It’s anybody’s guess what the future holds. Could be different ship, different itinerary or completely cancelled.  I would just keep watching online,  things could change soon or much later.  Welcome to the new normal of booking a cruise!

Thanks.  Will do.  

Doesn't work with Edge or any other web browser.  

We were looking into booking the 7 day Zaandam 9/4/2021.  HAL website lets me get all the way through the booking until I try to change to the Verandah deck to select a room and then the screen goes white.  Called HAL and they said it was because they were redoing all the itineraries after selling the 4 ships.  Anybody have any insight into what this means for the 7 day Montreal to Boston cruises in 2021?  Different ship to be used?  HAL person had no idea on a time frame.  Thanks,

Thanks!  No problems with the Explorers Lounge close by immediately below?

I was also thinking over the Shops would be quiet because they close at night.  Thoughts?

Thanks.  Very reassuring.  I was about to give it up.  🙂  What's the Kings Room?

We are optimistically considering an August 2021 cruise on the Zaandam, but are concerned that all of the Vista Suites either have common areas above or below.  Does anyone know of any of the Vista Suites on the Navigation or Veranda decks (only choices for vista suites) which have no noise issue with the areas above or below?  Thanks,

Does anyone have a copy of the latest room service menu for the Joy?  Thanks,

It wouldn't let me book for 10.  8 was the max.

We have a group of 9, including 3 kids (4 and 2).  I made reservations for the complimentary dining rooms for 8 people because it would not allow 9.  NCL said I have to await until I'm on-board to change.  Will this be a challenge?

Also, we have the dining package and the reasonable (early) dining times were not available online, even though I tried ASAP months ago.  Again, I was told that NCL holds back some dining times until we are on-board.  Again, will this be a challenge for us once on-board?  Any ideas to quickly take care of this or other "tricks"?  🙂

Thanks!!

Which are the formal nights on the 10 day Caribbean Princess Panama Canal cruise?  We're booked on the 1/3/20 sailing.  Thanks,

Thanks.  The description on the Princess web site needs lots of improvement.  Also, would you happen to know if the hundreds tendering on Gatun Lake takes a long time?  Seems like it would with so many leaving for excursions at the same time.  Also, you miss the return through the locks if you are on an excursion.  Again, thanks for the clarification.  Been on many cruises, but this is our first involving the Canal.  

Can anyone explain how the Princess Cruise's "New Locks & Former Panama Canal Zone" shore excursion actually works with regard to the ship entering and leaving the Panama Canal?  We'd like to be on the ship while its actually in the canal.  Thanks!

Jeff

Going on the Caribbean Princess 1/3/20 panama canal sailing.  Wondering if anyone has the latest MDR menus?  Thanks,

Jeff

If we use the Port Valet option in Seattle (Ruby Princess) for our luggage, can we also take advantage of the self-assist early disembarkation? Thanks,

We started out on the Ruby Princess July 28, 2018 sailing 5:30PM dining wait list at #7 about a month ago and are still there. Anyone have any ideas why our number hasn't moved, besides the obvious that no one has cancelled and removed themselves? Thanks,

How was the Lower Dewey Lake hike? Thinking of doing it during July 28 Ruby Princess cruise. Thanks,

Jeff