Hi there,
This is concerning. We have used thermal suites on other cruise lines so booked the Enclave on Majestic Princess for our Alaskan cruise in a few weeks. I hope we won't be disappointed.
I do have a question, and I feel you will be able to answer it with your experience. When I booked the Enclave we were each given an appointment time for the first day. I'm wondering what that's all about. We've always just shown up on other lines. Our time is 4:15. So we have to go at that time every day? If so, that's a 'no go' for us, as it's too late in the day. Thanks!