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Twigalina

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About Twigalina

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    Cool Cruiser

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    London

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  1. I'm visiting friends in South Africa in January and I've been persuaded to take a 3-night mini-cruise from Cape Town to Durban on MSC Orchestra. I made the booking using the MSC website and have been trying to make some special requests (twin beds instead of a double, reservation for the speciality restaurant on a specific date) via the Manage My Booking pages but I can find no way of doing so, and the only 'phone number on the web page is in Johannesburg. My only previous cruise was with Silversea and their website is brilliant; by contrast MSC's seems to be really basic or am I just being thick?
  2. The Arts Cafe is open from 06:30... I go there every morning for a take-away cafe latte (well two actually because the Dixie cups they use are on the small size) then trek the entire length of the ship to enjoy them in Tors Observation Library, thus combining morning caffeine fix with exercise 😉
  3. Thanks everyone for the helpful replies. Mudhen, looking forward to seeing you at the "M & M" :)
  4. I'm very much looking forward to my first Silversea experience on the Spirit next week but have a question about the arrival in New York on the 25th. Bearing in mind that (I assume) immigration and customs formalities will have been completed at the first US landfall, can anybody give an indication of how long after the ETA of 10:00 we can expect to be through the terminal with our baggage? Or does baggage still have to be cleared in NYC? My previous experience of arriving on the QM2 involved a wait of around two hours just to get off the ship and then another hour or so in the queue for immigration in the customs shed. I'm asking because we wish to arrange for an SUV type vehicle (too much stuff for a cab :o) to pick us up but have no idea what time to book it for. Thanks.
  5. Got mine too. I think someone has got Sydney, Australia mixed up with Sydney, Nova Scotia on page 6...
  6. Thanks for your reassurances Unibok... I better get myself a lump of salt too!
  7. I'm due on my first Silversea, and first proper cruise in September and I have to say that the negative things I'm hearing on this board are beginning to concern me. Surely in a situation like that which Daveywavey70 experienced, where no warning about the state of the vessel was given, there should be a more appropriate form of redress than a discount on the (very expensive) fare for another cruise... once bitten, twice shy is an expression that many people recognise and live by. I'm assuming that the OP is based in the UK because the initial complaint was to the London office so is it not possible to a calculate a sum that would offer fair recompense for the shortcomings of the voyage and then make a claim via the Small Claims Court?
  8. Kynance is spot on re: the library. When I did the crossing last year, it was nice to grab a coffee from Kings Court at breakfast time and retire to the tranquility of the library, where it was nearly always possible to find a comfortable seat with a wonderful view of whatever was ahead of the ship. And, unless you will be travelling in one of the Grill suites, I would recommend that you take your own baggage off the ship at Brooklyn to avoid a lot of hanging around for disembarkation and then lengthy taxi queues on the forecourt of the terminal. Having said that, I know that people with mobility issues are given priority regardless of the type of accommodation occupied.
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