compfixer
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Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Yes! Already making other plans. And as far as the money, Credit card already did a full charge back. It's about principle at this point. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Still a requirement to board, how hard is it to notify, on legalize "the lest knowledgeable consumer"? I'd I sold someone a 400,000.00 server rack, and then 3 days before install told rhem, BTW... None of his will work without this other part, you should have known that, if you return it, I get to keep half what you paid and get nothing! It's on our website, and it's our policy, I'm just following the commandants orders. I'd be a billionaire! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Not traveling international! It's New York to Miami that's the problem, They could care less about where we stopped. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Totally assumed, since they always call and book me so early with "the usual". Shouldn't be the consumers responsiblity to know every what their rules are, if it's a REQUIREMENT, it shouldn't allow you to check in at all. I can't proceed without an emergency contact because it's a requirement. The software knows that much. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
That's my quirk, considering they are charging a 1000.00 fee to cancel. If I had proper notice, thus thread wouldn't exist! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
I book directly through NCL casino at seas, have since 2011, they SHOULD know their own product and mention if something deviates from the norm. If I ran my business like that or my life for that matter, I'd be broke because I can't hide behind a website or scripted "it's our policy". Yes, it is what it is, I have this stupid thing called morals and pride, yeah, it was just port fees and taxes for.my free cruise, but it's the principle! Main reason for this post is, hopefully someone else will learn from it! If they treat a loyal patron who literally spends more than he cares to mention in the casino, they'll do it ro Joe schmuck as well! No honor or loyalty anymore, period, end of story. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Actually a ch 53 certified. 😂 153 A. And I do see a reference tho! But they have failsafes and checklists, that is my issue, birth certificate shouldn't even be an option for check in if it's not allowed. It's simple IF THEN ELSE programming. Principle goes much furrher than "I'm just following orders". Or in customer service, a script. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
I book less than a month out usually, and it's not an issue, worlds in turmoil, this is a bump in the road! I was a rotary wing aviator and hate flying, not because of aircraft, but the bureaucracy. Covid era policy's have stuck, and they still play that too. Bleh! For those crusing! Enjoy! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
My karma usually 100% good! So probably a monsoon coming. Gotta look at the positive! (For me anyways) 😳 -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
It's a fun process, but I like a challenge. But I'm done with the corporate side of NCL. I've always ll loved the crew ships and itineraries. But it's like an unfaithful woman... Only takes one time to get the boot! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Thanks! She really does need to get one! Usually her birrh certificate not an issue. Check in validation should not have allowed "birth certificate" on a requirement of a passport. That's my aggravation. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Probably, but I have two legs 😁 And still a sense of humor too! 😂 -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Hers would be new. Mines valid of course. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
I have mine, that's all good. College aged girlfriend does not. Not leaving her behind. Lol -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
It is what it is! If they would have alerted me sooner, I could have a passport within 5 business days. But a Friday? 71 hours from sailing? Even I can't pull that magic! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Even if this gets rectified, I have a very bad taste in my mouth from dealing with Corporate at this point. I have a very bad taste in my mouth from dealing with Corporate at this point. and although I have been a long-standing and great NCL supporter, I will never step foot on one of their ships ever again and although I have been a long-standing and great NCL supporter, I will never step foot on one of their ships ever again. Thanks for the suggestions, but I have a lot of phone calls and emails going out! 😵💫 -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
I'm not jumping through hoops like a circus animal for something I should have been notified of Immediately. I do appreciate your effort tho. Thank you! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
IF its a REQUIREMENT... HENCE DO NOT PROCEED... Then it shouldn't be allowed to process and say see you soon! Book your excursions! Have a happy day! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Aggteed! But it should have been validated and checked if it's s REQUIREMENT! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Here's a copy and paste. Dear Valued Guests and Travel Partners, We are delighted you have chosen to sail with us and thank you for your loyalty. On behalf of our crew, we look forward to welcoming you aboard soon. We have important information regarding your upcoming sailing. We ask Travel Partners to share this information with impacted guests. As a reminder, a valid passport is required on all sailings that begin in one U.S. port and end in another U.S. port. Guests who fail to present a passport at embarkation will be denied boarding. We strongly encourage you to visit https://www.ncl.com/freestyle-cruise/cruise-travel-documents to ensure you are in compliance and avoid any chance of being denied boarding. As you prepare for your upcoming sailing and in order to ensure a seamless embarkation process, all guests are required to complete their online check-in no later than 72 hours prior to embarkation. It is important that you also ensure that all information entered is up to date to avoid any delays and potential denial of boarding. Online check-in is available starting at 21 days, and up to 3 days before, the cruise embarkation date. To access your online check in, log in to your MyNCL account at www.ncl.com. As always, we are at your service and look forward to providing you with a truly memorable onboard experience! Sincerely, Norwegian Cruise Line -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Your logic is greatly appreciated in this wonderful world of opinions. I may not be able to fix this immediately, but I guarantee with 10000% certainty, this will be a battle they won't forget. -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
If they notified me SOONER I could have the Army base expedite a passport, but it's Friday and supposed to be on way to New York Sunday! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
She did a Boston to Bermuda cruise in August, it stopped in Bar Harbor Maine where they cleared customs! They didn't leave and end there! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
That's not happening, I'm not leaving her behind! -
Long time NCL cruiser. AWEFUL EXPERIENCE!
compfixer replied to compfixer's topic in Norwegian Cruise Line
Getting WAY off topic, was told by NCL it not the foreign countries, it's because it leaves from New York, but ends in Miami.