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dubaihammer

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Posts posted by dubaihammer

  1. I contacted Crown & Anchor and this was the response that came back on 1st June:

     

    "We are currently having online difficulties with the preferences area of the website. Our technical team is working on this situation; regrettably, we do not have a time frame when it will be functional. In the meantime, you may contact our office directly at 1-800-526-9723 and a Crown & Anchor Society representative would be happy to update your choice. Optionally, if you know what you would like, you may also submit your request via e-mail to this address. Requests must be received at least 11 days prior to sailing. We truly regret any inconvenience or frustrations this may cause and appreciate your patience and understanding while we work to resolve this issue".

     

    That was two months ago and nothing has changed for me since then!

  2. This is the response I got a few days ago from Crown & Anchor:

     

    We are currently having online difficulties with the preferences area of the website. Our technical team is working on this situation; regrettably, we do not have a time frame when it will be functional. In the meantime, you may contact our office directly at 1-800-526-9723 and a Crown & Anchor Society representative would be happy to update your choice. Optionally, if you know what you would like, you may also submit your request via e-mail to this address. Requests must be received at least 11 days prior to sailing. We truly regret any inconvenience or frustrations this may cause and appreciate your patience and understanding while we work to resolve this issue.

  3. Our Gift and Upgrade Preferences-

    we are not able to choose anything right now as they are upgrading the web site or something for the last week or so.

    I got this response about the gift preferences from C&A yesterday:

     

    We are currently having online difficulties with the preferences area of the website. Our technical team is working on this situation; regrettably, we do not have a time frame when it will be functional. In the meantime, you may contact our office directly at 1-800-526-9723 and a Crown & Anchor Society representative would be happy to update your choice. Optionally, if you know what you would like, you may also submit your request via e-mail to this address. Requests must be received at least 11 days prior to sailing. We truly regret any inconvenience or frustrations this may cause and appreciate your patience and understanding while we work to resolve this issue.

  4. One thing to note I was a little disappointed with Christmas onboard. In the dinning room for tea there was no ham or turkey on the menu (the turkey was on for the last night of the cruise). I don't think there was any ham in Windjammer or turkey either. It didn't really feel like Christmas day to be honest, with the atmosphere around the ship also being down. You couldn't complain about the decorations and the ginger bread houses as they were great, but I think people on board maybe were right into the swing of relaxation by this stage.

    This was a huge disappointment to my wife as I had assured her that there would be a traditional Christmas dinner available on Christmas day. We talked to the dining room staff and expressed our unhappiness but nobody actually seemed to care!

    We will definitely not sail on another Christmas cruise with RCI.

  5. I have checked my Rhapsody reservation and I now have the following text on the vacation summary page:

    Prices shown reflect the Exclusive Rate that you have selected. A valid driver's license or state-issued ID; U.S. or Canadian military ID; or U.S. or Canadian local, state or federal law enforcement, fire department, or EMT employment badge or ID must be presented at the pier to validate eligibility for the applicable Exclusive Rate. If eligibility cannot be validated, you will be charged the standard rate or otherwise will be denied boarding.

    I did not book claiming any exclusive rate. They really do have a problem with their charging systems at the moment:(

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