When we got back (after dark) from our day in Papetee we went to the room (an inside cabin) and were surprised to see a couple of pieces of paper from room service stuffed under the door, asking us to choose our meals that would be delivered to the room.
Checking voicemail, there was also a message from room service, asking us to put the little table in the room outside in the corridor, for meals to be delivered to.
In other words, they thought we were a quarantine room!
Looking outside, there were many little tables outside the rooms, indicating they were occupied by people in quarantine. So our room was now in the midst of quarantine rooms! (to be clear, we had both tested negative the day before).
When leaving the ship, another passenger mentioned that many passengers had tested positive for their pre-flight tests home, with the onboard rapid tests. Looks like this was true.
So we called guest services. Being embarkation day, they didn't answer the phone at all, as seems to be the normal pattern. Surely for a day like embarkation, when a higher volume of calls is to be expected, it would make sense to have somebody answering the phone?
We had to go and join the line in the Atrium. Once we explained the problem (that we didn't want to be surrounded with rooms containing people who had tested positive) the response was good, first trying to move us to an oceanview (that wasn't ready) then to a balcony. We packed (again) and moved to the new room.
There were other rooms in that corridor (on 5) that were clearly not quaratine rooms, the incoming guests had their luggage outside. So the problem was solved for us, but not for the others, but suggesting that the other non-quaratine guests should be moved as well fell on deaf ears.
Apparently, the people who tested positive were given the option of leaving at Papetee (then waiting till negative to fly home) or stay on board, at Norwegian's expense. I was told there are not many who took the latter option, although I counted 14 rooms with small tables outside in one small section of the corridor around our room.
We were shocked, and still are, that Norwegian would set up a corridor full of quarantine rooms, without first moving the existing guests in that corridor. That is so careless.