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About Gail604

  • Rank
    Cool Cruiser

About Me

  • Location
    Port Coquitlam B.C. Canada
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  1. We were on the Oosterdam beginning of December for a 7 day cruise, we went down guest relations on the 5th day to get a printout of our bill and put some money against it. We got our bill on the final day and it said that we had been reimbursed for 2 Pinnacle Grill dinners. We did not purchase these, didn’t get any card stating we had dinners gifted to us and they didn’t show on our previous statement. We never found out who they were from until we got back back home and got a phone call from my sister in law to ask how we enjoyed our dinner. Was very embarrassing and very disappointed in HAL.
  2. We were on the Oosterdam late November / early December and they had straws but you did need to ask for one.
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