aggiejd2000

I'm sorry to hear this. I have had varying experiences with the folks who answer the BCC number. When I booked our Mexican Riviera cruise a few months back, the person was super friendly and helpful. The person I talked to today had moments of snarkiness that I did not care for and she could use some training on how to be more courteous. I had actually called back 30 minutes after I finished booking because I read on this thread that others were able to book on Apex or Beyond and was hoping to switch. I got another person was very nice but the sailing I wanted either wasn't part of the offer or not available. But then again, I have a feeling what is actually available, in terms of sailing dates, ships, and upgrades, depends on who you speak to. As they say, YMMV

Several months ago, we got a BBC offer for the Mexican Riviera (which we booked) and recently received the one for the Caribbean. I called and just made a booking the 8 night Eastern Caribbean Holiday on Reflection leaving on Dec. 23rd. We upgraded to A1 for an additional $40/per day and scored a nice mid-ship location. The other ones I wanted on the Apex or Beyond with the same itinerary were either unavailable or not part of the offer. They do still have Apex sailings for Dec. 17th and 23rd but we have already been to those ports and wanted to try something new. We haven't been on Reflection so that will still be new to us. All in $656.76.