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rollingjay

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Posts posted by rollingjay

  1. On 1/22/2023 at 10:40 PM, caribill said:

     

    Yes, you can when you are on board purchase Internet for a day.

     

    Why not load the books onto your IPad before starting the cruise?

    We do downloads before we cruise but they expire after 2weeks and we are cruising for 28 days. 

    • Thanks 1
  2. 6 hours ago, Rick&Jeannie said:

     

    I have seen references to other members here on CC who have claimed it is possible.  You would have to do this in person with the Internet Manager...no way to do this on the App.

    Thank you for your reply. 

  3. Princess cancelled our April 11 sail date and on March 12 I filled out the form for the 150% future cruise credit. 

    We received the cruise cost plus the 50% FFC in our account today. 

    I called Princess to inquire about the port taxes and vacations protection we paid and was told that amount will be a credit to the credit card we used and it could take up to 60 days because they are doing them manually. 

    Hope this info helps. 

    I have faith Princess will follow through with the refund. 

    Everyone stay healthy. 

    • Like 1
    • Thanks 1
  4. We were just upgraded from and inside to an outside cabin on the Emerald Princess but it has the quad upper beds.  Does anyone know how much they stick out from the wall? Are they on both sides of the room?  Do you end up hitting your shoulder or head on them?  Thanks for information.  

  5. 3 hours ago, Colo Cruiser said:

    Yes it is the steel railing that is the obstruction.

     

    If there are only 2 of you make sure you pick 118/119/120/121 as these are 2 person cabins. 
    The others are quad cabins and will have the extra beds that protrude from the wall.

     

    The 4   2 person cabins have windows behind the stairs that come up outside from the lower Promenade deck. There would be less foot traffic back there. 
     

    The windows are mirrored so nobody can see in during the day but at night it is the other way around. Those outside stairs are closed off from sunset to sunrise but you can still access the outside 24/7 through a door on either side of the ship on deck 8 forward of 100/101.


    There are no lights out there at night. Great stargazing!

    They are in a great location.

     

    There was another thread last week with a similar question and someone posted a photo of the outside deck area.

    Very good information. Thank you. 

    • Like 1
  6. I agree.  We were on the Royal in December and nothing worked.  The IT people blamed it on the Iphone 6 but people with other phones had the same problems.  I think they should just throw the darn thing overboard and go back to cruise cards or do it over and do it so it works on all phones.  

  7. On 12/10/2019 at 12:02 PM, Bollycats said:

    I just got off the Royal from their Dec 5-9th Coastal California cruise and wanted to share my thoughts about the Medallion technology as I encountered it. 

     

    I was curious, but hesitant to use the medallion. Didn't want to deal with tech issues on my vacation (and I did) but wanted to see what the fuss was all about. I got the medallion at my home and took it to San Pedro.

     

    The Good

    The medallion worked great! Check in was super fast. I held it up to the scanner, they looked at my passport, and off I went to board. Opening and locking my cabin door worked well each and every time. Sometimes a little slow to unlock or lock, but mostly it was quick. I always made sure it showed locked before I walked away. No erroneous charges made to my account, I checked every day!

     

    The Bad

    Medallion net wifi didn't work well for me. I am Platinum so I was just using my free minutes. Steaming a 30 minute show took about 45 minutes because of all the buffering and freezing. Missed a lot of what was being said because words were chopped off. I asked the guy in the internet café if there was a better place to get a signal than my cabin and he said no. Didn't try it again.

     

    The Ugly

    The Medallion app never worked for me. Embarkation day I tried to log in to get my free drink from Ocean Now. I could sign in, but then the screen would just say "loading" and never stopped. I closed out the app and restarted my phone. Still nothing. My mom's phone worked just fine and she was able to order her drink. I went to the Ocean Front location to get some help and there was a line of about 10 people waiting so I gave up. Don't know if they were having problems, asking for help, or ordering accessories, but at least the person in front of me was having issues too. Every time I opened the app it made me sign in again which was a pain. Later that day I went back and neither of the techs could get it to work either. Dan, the main tech guy, wrote my phone info (make, model, version, etc) in a book that was pretty thick. I noticed other entries so I'm guessing it was the "problem" book. I have an android phone and the other entries were iPhones so I guess neither platform is immune. He said they would work on it, not sure if he meant right away or someone would in the future, and to try again the next day. The next day, still nothing. I went back to Dan and he verified again that it wasn't working for some reason and that it's not supposed to have you sign in every time. So something was definitely wrong. He said a lot of people were having issues and they have found that when you're signed into the internet, it works great. I told him I wasn't wasting my free internet minutes  just to play with an app. I just wanted my free drink from Ocean Now and I didn't care about anything else. (I was very frustrated and here I was dealing with tech issues on my vacation like I said I didn't want!!!) He told me to sign into my minutes, order the drink, and after I got the drink to log out. It took all of about 5 minutes and he promised to reimburse me 30 minutes for all my hassle. And he did! I saw them on my account the next day. Getting the drink wasn't easy. I went up to the bar to order a drink for my mother and saw my order/photo on their tablet. I said to the guy "that's mine". He proceeded to walk in the other direction searching for me. I had to chase him down to get it. 

     

    All in all, I like the idea of the medallion, but for me it's not there yet. They were unable to market to me since I couldn't access the app and got no money from me for using Ocean Now to order drinks and maybe other things. If I could order drinks from wherever and have them delivered it would have been fun to play with and I would drink far more than I normally would. 

     

    I'm hoping my next Medallion cruise goes smoother and they work the kinks out with the app. 

     

     

    I agree with everything 

     

    On 12/10/2019 at 12:02 PM, Bollycats said:

    I just got off the Royal from their Dec 5-9th Coastal California cruise and wanted to share my thoughts about the Medallion technology as I encountered it. 

     

    I was curious, but hesitant to use the medallion. Didn't want to deal with tech issues on my vacation (and I did) but wanted to see what the fuss was all about. I got the medallion at my home and took it to San Pedro.

     

    The Good

    The medallion worked great! Check in was super fast. I held it up to the scanner, they looked at my passport, and off I went to board. Opening and locking my cabin door worked well each and every time. Sometimes a little slow to unlock or lock, but mostly it was quick. I always made sure it showed locked before I walked away. No erroneous charges made to my account, I checked every day!

     

    The Bad

    Medallion net wifi didn't work well for me. I am Platinum so I was just using my free minutes. Steaming a 30 minute show took about 45 minutes because of all the buffering and freezing. Missed a lot of what was being said because words were chopped off. I asked the guy in the internet café if there was a better place to get a signal than my cabin and he said no. Didn't try it again.

     

    The Ugly

    The Medallion app never worked for me. Embarkation day I tried to log in to get my free drink from Ocean Now. I could sign in, but then the screen would just say "loading" and never stopped. I closed out the app and restarted my phone. Still nothing. My mom's phone worked just fine and she was able to order her drink. I went to the Ocean Front location to get some help and there was a line of about 10 people waiting so I gave up. Don't know if they were having problems, asking for help, or ordering accessories, but at least the person in front of me was having issues too. Every time I opened the app it made me sign in again which was a pain. Later that day I went back and neither of the techs could get it to work either. Dan, the main tech guy, wrote my phone info (make, model, version, etc) in a book that was pretty thick. I noticed other entries so I'm guessing it was the "problem" book. I have an android phone and the other entries were iPhones so I guess neither platform is immune. He said they would work on it, not sure if he meant right away or someone would in the future, and to try again the next day. The next day, still nothing. I went back to Dan and he verified again that it wasn't working for some reason and that it's not supposed to have you sign in every time. So something was definitely wrong. He said a lot of people were having issues and they have found that when you're signed into the internet, it works great. I told him I wasn't wasting my free internet minutes  just to play with an app. I just wanted my free drink from Ocean Now and I didn't care about anything else. (I was very frustrated and here I was dealing with tech issues on my vacation like I said I didn't want!!!) He told me to sign into my minutes, order the drink, and after I got the drink to log out. It took all of about 5 minutes and he promised to reimburse me 30 minutes for all my hassle. And he did! I saw them on my account the next day. Getting the drink wasn't easy. I went up to the bar to order a drink for my mother and saw my order/photo on their tablet. I said to the guy "that's mine". He proceeded to walk in the other direction searching for me. I had to chase him down to get it. 

     

    All in all, I like the idea of the medallion, but for me it's not there yet. They were unable to market to me since I couldn't access the app and got no money from me for using Ocean Now to order drinks and maybe other things. If I could order drinks from wherever and have them delivered it would have been fun to play with and I would drink far more than I normally would. 

     

    I'm hoping my next Medallion cruise goes smoother and they work the kinks out with the app. p

     

    I agree with everything the poster said.  I also went to the help desk 3 times and no resolution.  They kept blaming the IPhone 6 for the problems.  When trying to find shipmates it would show the floor and then immediately shut off and I would have to sign on again.  Got tired of always having to sign on and just gave up using it.  It opened the door fine except for one time.  With all the hype and advertising they did I hope they get this app working right or just throw it overboard and go back to the cruise cards.  It's not worth the hassle.  We just got off the Royal on Sat. Dec. 21  

  8. On 8/28/2019 at 11:06 AM, richsea said:

    Very easily. Royal & Regal has hand held shower heads and the are so much more convenient than the stationary ones.

    But, you’re right, the showers are kind of small, & lets not forget the dreaded shower curtains in lieu of sliding doors!

    Do you know if all the rooms have hand held shower heads? Especially interested in the interior ones.  Thanks. 

  9. On 8/20/2019 at 9:45 AM, idahospud said:

    Did everyone see the countdown clock in the Ocean Ready section of the new MedallionClass app? Nothing like seeing it tick down to get you excited for your trip!

     

    IMG_5706.PNG.jpg

    Could someone please tell me how to find the count down clock on the ocean ready app? I log into my app and don't see it.  Thanks !

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