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Buckeyecruiser76

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Posts posted by Buckeyecruiser76

  1. We have a Bungalow booked for 2/1, I haven't received any notification that it's been cancelled yet and I really hope that I don't.  That will mean I'll be spending hours on the phone complaining and trying to keep my blood pressure in check. This may not be an actual "bait and switch" situation but it's hard to argue that it isn't extremely poor customer service. I'm fairly new to cruising with RC but their customer service and website leave much to be desired, luckily we've had a great time on each cruise to make up for the hassles. (We've had issues with our reservation getting lost, misquoted prices on excursions from customer service and the website constantly has issues)

  2. Trying to call now to book the drink package....1:20 minutes later still on hold.  Obviously it's black friday but I was thinking it would be more of a 30 to 40 minute hold. Not sure how long I'm willing to wait for a 3 dollar a day discount that I've seen available many times in the last 2 months.

  3. Great suggestions! We're looking for a nice sandy Beach with the option to use kayaks and a resort with decent food and drinks. Royal park looks nice and it would be convenient, it might not check all of the boxes that we're looking for though. Thanks again for everyone's help.

  4. My wife and I are going to be in Cozumel on March 4th from 8am to 6pm and had planned on going to Mr Sancho's, however; we were informed that there will be a private event that day. We then tried to purchase a day pass at Nachi cocom only to find out they are booked as well. Does anybody have suggestions for a nice Beach club or resort not too far away from the international pier that offers day passes?

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