I agree with everything said in the LONG letter. We did a 14 day cruise on Crown Nov 2022. Food in DR was mediocre at best - slow, cold and sometimes inedible. Organization at DR entrance - not a bit. For our 6:30 reservation we finally left the line at 7:15. Learned it was best not to have a reservation as they got in first.
Buffet was always out of food in many containers. When mentioned to an attendant she just barked and said she'd get to it. Food was also usually cold.
Our medallion worked occasionally to open the door to our room. Even after getting a new one. Forget setting it up to get the room cleaned.
I agree about the bright light at BR door. Don't carry electrician tape to cover it.
Staff and activities were great, as usual, for the most part. Do miss the old Elite perks.
We have done 25 cruises with Princess and have one planned for next Nov. If this goes the way of the last it will be our last.