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Posts posted by KelJ
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16 minutes ago, Tina99 said:
Just wondering if anyone not booked on Symphony received the MDR survey. I received it and I’m on Symphony in January (Caribbean) and also in June (Europe).
I received the survey, and I am not booked on Symphony. -
1 hour ago, nelblu said:
Maybe they should bring back the "Tutti" salad for lunch, I can load up then and avoid the MDR.😊
I LOVED the Tutti salad! Really miss it.
18 hours ago, goldfish65 said:I just received a survey email asking for my feedback on the main dining experience I desire. Many questions. Included was a sample menu with some changes. It did not have shrimp cocktail or any type of fin-fish or any simple preparations like salmon or chicken. Assuming one can still request these items, I thought it was a good menu.
I received the survey too. My sample menu had shrimp cocktail, and it had fried chicken. The menu looked fairly good. I told them I’d prefer to see the classics remain.
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10 minutes ago, rockmom said:
There's a VAT tax imposed by the Bahamian government. You'll see VAT on all things you purchase for Coco Cay.
Thank you. I wasn’t aware of this. -
23 hours ago, LuCruise said:
Never knew you could book excursions in the app. Does the app recognize OBC?
Yes. I booked two excursions last night through the app and used OBC on both.
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On 11/18/2022 at 10:16 AM, The Scurvy Pirate said:
My cruise "sailed away" as I was trying to book the items. I had tried to delete the Voom as the price increased when it went into my cart, and everything froze at that point. Went to call the main number and it said wait time was 60-90 minutes. Like the person above, called C&A and then #9 and was connected in less than a minute. Was able to "keep" the prices that had previously been shown on the web page (Coco cay beach club ($88.99 +VAT of $17.78)) without the mysterious increase some have been experiencing.
Why did I get charged “taxes” of $17.78? 88.98 + 88.98 +17.78. I’m from the U.S. using my Royal B of A Visa. -
We went to A and C in September on Allure. Here’s a link to my review:
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27 minutes ago, Ethanol95 said:
Adding to this, anyone know if we can buy single bottles of hard liquor onboard without having to purchase the drinks package? And also know how much they cost?
See posts 16 and 17. -
I’m sorry for what you and your family have experienced. I can only imagine the disappointment. Hopefully you have travel insurance so the financial hit is a minimum and you can still enjoy some time in Spain and change your flight arrangements.
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18 hours ago, GTO-Girl said:
It’s really funny that your account status is immediately available on the app as soon as a purchase is made and yet people cannot bother to check that to see how many drinks they have left….
9 hours ago, ramja96 said:Is it really that difficult to count to 4 (or 6, or 8)??? The drinks aren't THAT strong.
This issue isn't the ability to count. The issue, with us at least, is DH having the refreshment package and also being allotted five free D+ drinks. When you look on the app and see zero for the various drinks, you can't tell which drinks are zero because they were part of the refreshment package or whether they are zero because they were free D+ drinks. This becomes a problem when he gets charged for a cocktail because one of his coffees or sodas were zero for the wrong reason -- because they were charged as D+ instead of being charged as part of the refreshment package.
7 hours ago, Ex-Airbalancer said:
I also had a soda package and a lot of times the would charge a soda as one of Diamond drinkAlso a friend was charge for a drink in the MDR , which she did not order anything
Yes, this!
6 hours ago, Ex-Airbalancer said:A lot times they just took cabin numbers when sat down
a number of times I would tell them I had soda package showing them my card and still would be charge a Diamond drink
most of the time they didn’t take the card
Yes, this!
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31 minutes ago, Liljo22 said:
Usually what the supermarkets will do is try to sell them live and after a certain period just try to sell the tails. Not frozen.
They can't sell a "fresh" tail. They can sell a live lobster or a flash frozen tail.
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10 minutes ago, DonnaMarieNJ said:
KelJ - what e-mail did you use to request a table for two? I fight from the moment I book to the day I board for a table for two - They just give me such a hard time.
rcldining@rccl.com- 1
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2 minutes ago, BearJim said:
Do you get the Diamond perks on the cruise that gets you up to Diamond or do you have to wait till the next cruise for the perks to kick in?
Thanks.
You have to wait until the next cruise. You are not diamond until after the cruise is completed.- 1
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21 hours ago, VernRDH said:
Just a thought about 15 yo son: when he turns 18, his status will change. He will only have the credits for cruises he has actually been on. This happened with DD, who is now 23. We were Diamond before she turned 18, but then her status changed because she had only earned Emerald.
She just made Diamond this summer after our 9 night Adventure cruise booked during double points promo. We, however are now D+.
This is not how it works. Your DD would stay diamond, but her points would reflect the actual number of points she earned. She does not go back to Emerald after turning 18.
If this happened to you, it was a mistake.
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If anyone is interested, here are links to my last two reviews. If you have any questions, I'd be happy to answer them.
9-3-22 Allure 8-night Southern Caribbean:
10-22-22 Adventure 5-night Bermuda:
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On 11/2/2022 at 7:55 PM, monorail81 said:
Sorry to hear that! What was wrong? We went last month and it was quite enjoyable.
Here's an excerpt from my review:
We had an 8:30 p.m. reservation at Samba Grill (which is Solarium Bistro during the day). This was a very disappointing meal for a number of reasons. They sat us in a corner right beside the solarium glass, and it was unbearably hot. The temperature was easily in the 80s even though this is an air-conditioned venue. We were so uncomfortable that we asked to move after we had finished our salads and appetizers, which they obliged, but things just went downhill from there.
You get your own salads and cold appetizers from the buffet area, but they are pre-plated for the most part and were very good. Trays of hot appetizers are brought to the table, as are trays of hot veggies and a basket of small heavy dough things that I guess were supposed to be rolls. We didn’t care for the dough things.
A gaucho comes around with different meats on large skewers and slices them at your table. For some items, you use tongs to grab the meat as he cuts it. It’s a fun concept, but none of our meat was tasty. They had asked us how we liked our beef. DH said medium rare for him, and I said medium for me, and nothing that was served to us had any pink in it whatsoever. It was all well done and dry. Additionally, we sat for over 20 minutes without cocktail refills or water refills.
The manager came over at some point and apologized about originally seating us in the hot area. She said it is a constant problem, but she had no reason for why they still seat people there when they know it’s a constant problem. Our server commented on all of the uneaten food on our plates, as did the gaucho, and they offered to try again. We declined. I did have dessert, which is again pre-plated at the buffet, but the servers get them and deliver them to the table. Overall, this restaurant was a huge disappointment, and we were happy that we used a D+ BOGO offer instead of paying full price.
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52 minutes ago, reallyitsmema said:
I have never had a voucher used for a specialty coffee, they always use my refreshment package for coffees, water, juice, etc. I also say to use a diamond voucher when I want to use one or say I have a refreshment package when I am ordering something covered by that. It really is not a big deal. I am also able to remember how many vouchers I have left, if I couldn't, I think I would have a much bigger issue than a mischarged drink.
On our last two cruises, DH had coffee and soda charged against his five D+ vouchers despite the fact that he had the refreshment package, and then he got billed for cocktails because his vouchers were used up. Part of me was like who wants to wait in that line over 15 or 30 bucks, but then I thought about how much money they'd make off of people like us if the mistakes weren't corrected.
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1 hour ago, DaKahuna said:
Why not do it? Royal Caribbean now allows two 750 ml bottles of wine PER PASSENGER. This was a recent change.
No. Two per stateroom. -
We were on Allure in September and on Adventure in October. We never had a server tell us how many vouchers we had left. Although we never asked either.
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Just received this email:
ABOUT YOUR UPCOMING TRAVELS Dear Diamond, Diamond Plus & Pinnacle Club Members,
As part of our ongoing efforts in reviewing guest feedback, we’re working towards providing you the best onboard experience and avoiding visits to the Guest Services desk.
What we noticed was that many visits are related to beverage vouchers provided to our higher tiered Crown & Anchor Society members.
Effective on sailings starting this Friday, November 4th, we’ll have all members sign their check when using any beverage vouchers. The benefit of doing this is two-fold:
- The receipt has a count of your vouchers to help you better track how many you have left. So if you’re a Diamond member, and you have 4 a day – it may tell you 2 of 4 have been redeemed.
- We noticed many beverage voucher disputes are related to use on a drink you did not want to use it on. For instance, you ordered a $3 coffee and we may have applied your voucher – and you don’t learn about it until you’re at dinner, wanting that nice $13 cocktail and you’re out of vouchers.
While it’s a little more work for our teams, by having you have your hard check – you can better control both your count and the proper application!
We know how much this benefit means to you and we want you to fully enjoy it. I know I’d prefer you enjoy your vacation, instead of spending time inquiring about drink discrepancies with our teams. We appreciate your loyalty and openness to helping us make your cruising experience the best there is!
Sincerely,
Aurora Yera-Rodriguez
AVP | Guest Experience
Royal Caribbean International
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My kids never got the free photo. My 19-year-old stepson didn't even get the photo.
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3 hours ago, S.A.M.J.R. said:
Is it really a vacation if you have to do work while on vacation?
Very helpful comment.
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36 minutes ago, takemeaway2008 said:
Can you order off the menu or do you have to do the one price prix fixe? My husband would eat several of the appetizers but not into sushi.
Thanks.
You don’t have to get the prix fixe. You can pay a la carte.- 1
Adventure of the Seas-older ship after mostly sailing newer?
in Royal Caribbean International
Posted
We have sailed on all Royal ship classes, I believe. In December we sailed Anthem for the second time. In September we sailed Allure. In October we sailed Adventure and were bored with dining options and variety of shows.
In May we have a B2B on Oasis, and we are sailing Ovation in October. Royal suite class is a plus as well. We plan to stick to the bigger ships unless the itinerary is super appealing.