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cruise.new()

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Posts posted by cruise.new()

  1. On 7/24/2019 at 10:17 AM, Schoifmom said:

     

    Did you not read this?  You get a full refund if excursions are cancelled prior to 24 hours prior to sailing.  After that, there is a 25% penalty, but you can still cancel.  Perhaps you didn't really read the OP's question?  They just wanted to know IF they could cancel and get a refund.  Short answer is YES.

     

    In the event of a cruise booking cancellation before the 24 hour cut-off window, a full refund will automatically be posted to the original credit card used to pay for the order.

    Cancellations made once onboard are subject to a 25% cancellation charge. . A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. 

    I wasn't replying to OP I was replying to the person that agreed with all posts above them. Since one said full refund, to agree with all would be incorrect.

  2. 18 hours ago, 2wheelin said:

    That may be their written policy but I have gotten full refund onboard. What they seem to mean is that they have the option to charge a cancellation fee but usually do not.

    I had thought that too, but when I read the T and C I thought they had changed it.

    I did see that for some excursions there is a greater penalty, as xDisconnections said.

     

    Thanks for your response!

  3. On 6/14/2019 at 1:13 PM, Schoifmom said:

    I agree, but here it is in official Carnival language.

    https://www.carnival.com/legal/shore-excursions-terms.aspx

     

    Shore Excursion Cancellation and Refund Policy 
    Shore excursions may be cancelled by Carnival or the Tour Operator for any reason whatsoever. In the event of cancellation your sole recourse is a refund of the amount paid for the cancelled activity.

    Excursions may be canceled or modified depending on the number of guests participating. Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.

    Sometimes the weather does not realize that our guests are on vacation and subsequently forgets to cooperate. It should be noted that excursions operate rain or shine. At times, tour operators will cancel particular excursions due to weather-related safety considerations. In this instance, refunds will be made for guests holding tickets on a cancelled excursion, and all efforts will be made to accommodate guests on an alternate excursion.

    For online cancellations of excursions that occur before the cut-off window (24 hours prior to sailing), a full refund will automatically be posted to the credit card that was used to pay for the shore excursion order, regardless of whether the person who made the purchase is sailing. Please allow 7-10 business days for the credit to post to your account. No changes can be made after the cut-off window until sailing and must be approved by the Shore Excursion Manager onboard. For cancellations made once onboard, any refunds will be made to the Sail and Sign account of the order’s contact person, not the original credit card used to secure the online order. This condition applies even in the event that shore excursions were purchased as a gift by someone who is not sailing.

    In the event of a cruise booking cancellation before the 24 hour cut-off window, a full refund will automatically be posted to the original credit card used to pay for the order. If the designated contact person on a shore excursion order must cancel their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned.  If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will automatically be cancelled and refunded.

    Cancellations made once onboard are subject to a 25% cancellation charge. . A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds, but note any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation.  However, within 24 hours of arrival in port where the shore excursion is to occur, orders become non-refundable.

    Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to cover any eligible non-refundable shore excursion cancellation charges. 

    Did you not read this, or do you agree with everyone except the person that said you get a full refund?

  4. Although it is "fine by you" to call it free, and may be worth it, yet you are almost fully charged for it vs a Sail-away room, why would this be fine with various state attorneys general?

    How to they "getaway" with this?

    Wouldn't it be more up-front and ethical, and then also probably legal, to discount it if you purchase it at the same time?

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